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Lantern Community Services

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Lantern Community Services Reviews

3.1

45% would recommend to a friend

(53 total reviews)

Eric Rosenbaum

32% approve of CEO

34% positive business outlook

Lantern Community Services has an employee rating of 3.1 out of 5 stars, based on 53 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lantern Community Services employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

53 reviews
1.0
25 May 2016

Unethical and unprofessional

Recommend
CEO approval
Business outlook

Pros

There is no good reason to work here. In fact, if you are considering employment here, I strongly advise that you look elsewhere unless you have no morals.

Cons

This "non-profit" was essentially set up so Timothy Eric Galloway could take advantage of tax credits and NYC DOHMH money to build his real estate empire. When the motivation is money and profit rather than providing a safe, secure home for low income families, provision of quality social service care is of the lowest priority. I worked there as a program director over the course of 2 years and I'm proud to say that during that time, I worked with a group of people who genuinely cared and wanted to help the residents improve their lives. But after numerous incidents where we tried to reason with the property management arm and were essentially told to fall in line or leave, it was clear that the mission of Lantern is simply to line Galloway's pockets. Soon after, he turned over virtually all leadership and brought on board a CEO with was willing to do his bidding. End result? Caseworkers were told they couldn't help clients when they fell into arrears even though that is exactly what the city pays them to do. They hired the cheapest security which often resulted in ill trained guards caught napping. Tenants weren't allowed to use the common areas and were generally treated with disdain by the property management staff. Those of us who cared about being associated with this organization and the clients left soon after.

1.0
18 May 2016

Toxic Work Environment Due to Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They had a generous 401K employer match.

Cons

I worked for Lantern Community Services for just under 3 years. During that time, there were 3 different Executive Directors, which is highly unusual and should in and of itself tell you a lot about this organization. It was the last few months of my tenure under the current leadership that turned out to be one of the worst work experiences in my career. I worked in a position that interacted directly with senior leadership. The turnover rate was extremely high. I think everyone expects a certain degree of turnover whenever there is a change in leadership, but the terminations (both voluntary and involuntary) have continued. Leadership has no issue with making employment decisions as business decisions - with a complete disregard for the lives they are affecting. What kind of organization lays off a single parent of two children when they are on vacation visiting a relative who is dying? The people involved in this decision are still at the organization. I do not understand why people like this want to work in social service organizations that are supposed to help our most vulnerable populations. They don't even treat their employees right. I've watched staff be undermined and belittled. I've experienced leadership put out a search with a search firm behind someone's back before they were let go (and the person was a good employee, but leadership wanted someone with more certifications). Loyalty, doing a good job, and having a positive affect on clients means nothing to leadership. If you don't have a good network of people you know that are in the same circles as leadership, then you will be treated poorly. This is how they operate. I firmly believe that company culture starts from the top. And the pervasive culture at Lantern Community Services is one driven by fear. This is not somewhere you want to work, even for a year or two until you find something else. Do not leave your job to work at this organization. This is the kind of organization that you will regret accepting an offer from a few months into your new job. There are plenty of other social service organizations doing good work that also treat their employees the way they should be treated. No one should be living in constant fear about how they're going to pay their bills because they don't have job security. Make sure to read the reviews on Lantern Organization. While the Lantern Community Services admins of this account want to separate themselves from Lantern Organization because of the negative reviews, my W-2 was from Lantern Organization and I worked for Lantern Community Services. I've read those reviews and know that they were written by employees of Lantern Community Services.

5.0
22 Aug 2017

Case Manager

Recommend
CEO approval
Business outlook

Pros

Excellent on-going training, team building. Creativity is encouraged and recognized by upper management. Eric, though new, is getting to know all staff, buildings and programs.

Cons

Health Insurance Coverage is expensive and covers nothing. Salary not equivalent to work load.

Viewing 1 - 3 of 53 Reviews

Glassdoor has 55 Lantern Community Services reviews submitted anonymously by Lantern Community Services employees. Read employee reviews and ratings on Glassdoor to decide if Lantern Community Services is right for you.