Does LeadDesk pay their employees well?

According to anonymously submitted Glassdoor reviews, LeadDesk employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at LeadDesk. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at LeadDesk?

47% of LeadDesk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LeadDesk 3.8 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at LeadDesk?

Account Manager (6) , Customer Success Manager (2) , Customer Success Manager (CSM) (2) , Technical Support (2) , Web Developer (2)

What are the pros of working at LeadDesk according to real employee reviews?

"Nice colleagues and low hierarchy" ((in 9 reviews)); "Great team" ((in 2 reviews))

What are the cons of working at LeadDesk according to real employee reviews?

"Salaries are a little low for the industry." ((in 4 reviews)); "A culture of sweeping things under the rug—high employee turnover is ignored rather than addressed" ((in 3 reviews))

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LeadDesk

LeadDesk Reviews

3.2

47% would recommend to a friend

(36 total reviews)

44% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.8

Work/Life balance

3.3

Culture and values

3.0

Career opportunities

2.9

Senior management

2.9

Compensation and benefits

LeadDesk has an employee rating of 3.2 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LeadDesk employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36 reviews

1.0

1 Mar 2026

Not for the faint-hearted

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good and nice people, some people are very competent and good at protecting their teams - meaning some teams are genuinely good places to work in.

Cons

Your hands are ultimately tied by the CEO, who makes all the decisions and sometimes overturns already made decisions for the worse.

3.0

9 Jan 2026

Great colleagues, questionable top management and culture

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great colleagues, ready to help and support when needed. Good career development opportunities, especially for juniors. Steep learning curve due to several company acquisitions in the last few years.

Cons

Massive workload with below-average pay. Product and processes not always keeping up with fast-growth. Toxic top management that constantly changes, as well as micromanagement from the CEO.

2.0

17 Sept 2025

Nor recommended

Customer success manager

Recommend

CEO approval

Business outlook

Pros

Nice people and ok office

Cons

lack of proper leadership, poor products, nobody seems to care about anything

Viewing 1 - 3 of 36 Reviews