Decent software, great people and a problematic culture
Pros
- There are great people who try their best every day and are a pleasure to work with - Nice offices. - Some teams function together better than others. Most problems are organization wide
Cons
- Reactive product management and development. When a big new project is won, it will suck up all the resources and focus from the company. Due to this developing new features or caring for existing customers might get delayed. - LeadDesk is a rather new company, but the culture is from the past. There are problematic behavior and lack of trust towards employees. Everything regarding HR-operations or culture is regulated like its the law. Yet it is expected for you to show leniency towards the company. - LeadDesk has great employees and talent in the company who are leaving due to the working environment being difficult to handle. This has not affected how business is being conducted at the company and no changes have been done. - The company is "scaling up" constantly and yet there is not enough money spent on building something sustainable and the focus is extremely short-term. - Amount of responsibility, expectations and goals set are not matching the salary level or possible for a single person to handle. - No transparent communication from the director-level and C-level management towards employees or the teams. - No opportunities to give feedback to the C-level management.