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Limelight Health

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Limelight Health Reviews

4.5

88% would recommend to a friend

(18 total reviews)

Jason T. Andrew

88% approve of CEO

94% positive business outlook

Limelight Health has an employee rating of 4.5 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Limelight Health employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

18 reviews
1.0
27 Feb 2019

The Emperor Has No Clothes...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The employees. Hard working, honest human beings.

Cons

Despite the CEOs claims of “it being a wonderful place to work”, I disagree. Don’t get me wrong, most of the employees at Limelight are honest, hardworking human beings and this company have potential. However, it’s limited by the CEOs lack of professional experience and narrow business skill set. He is not a bad person and at one time was probably the right guy for the job; however, the current demands of the business far exceed his leadership and management competencies. To his credit, he’s an adept fundraiser/business promoter; but, raising money/sitting on industry panel discussions and actually leading/managing an experienced team that consistently generates results requires very different skills. General insecurities and lack of trust (for himself and those around him) prevent him from seeing things objectively and those with differing opinions are generally dismissed. Maybe this explains the high turn over in the past 2+ years, especially in the last 12-months. To further complicate an almost non-existent culture, he freely admits to being a subpar communicator and this weakness permeates the organization in many dysfunctional ways. Poor expectation setting, often making and then breaking commitments without warning or discussion (with employees & customers!), giving directives to employees without conferring or notifying their immediate manager (causing confusion/conflict between manager and employee), telling very different versions of a story (depending on his audience), blaming others for his mistakes or miscommunication, leading with passive-aggressive behavior because he’s unskilled at giving direct feedback and dealing with any type of conflict. To sum it up; The Peter Principle applies here. Until he is replaced (or steps down) with a skilled/competent CEO, seek work somewhere else. There are many great start-ups and tech companies in the Silicon Valley/Bay Area, many former Limelighters are now thriving at these organizations.

avatar
Limelight Health Response
7y
Thank you for your feedback. I’m proud and honored to lead the Limelight Health team that works hard every day to build a successful company. A few metrics in response to your concerns: For the last three years, we’ve doubled our revenue each year while keeping costs under budget. We just closed a wildly successful Series C funding round, raising more than $33.5 M. Lastly, since our founding 5 years ago, we’ve hired more than 140 people while keeping voluntary turnover at just 11%. Success also requires principles and values. At Limelight Health, we try hard every day to follow our cultural values. One of our tenets is “Humility and Awareness”, which we try to emulate by truly listening and learning from those around us. Another cultural value is the Japanese term “Kaizen”, which reminds us to seek continuous improvement in all we do. As you know, building a company is a bit like jumping off a cliff in the dark, blindfolded, on a stormy night, and then putting together a plane as you are falling. Sometimes the pressures and fast pace of a successful startup company lead to misunderstandings and we regret that you and Limelight Health parted ways. But know that we thank you for your contributions to the company and will listen and try to learn from your comments. If you ever want to talk, please reach out to me directly and I would be happy to talk through your concerns. I wish you all the best and continued success.
2.0
11 Feb 2020

Trainwreck

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great Story to mislead prospects. Good industry contacts.

Cons

Incomplete product; weak management, overcommitted to prospects and customers--they will hang themselves with that; it feels like a cult of personalities at times.

avatar
Limelight Health Response
6y
Hi Anonymous, thank you for posting your review. Though it’s hard to hear negative feedback, your comments will help me and Limelight improve, I am glad that you posted your concerns. I am certainly disappointed that we did not get the opportunity to discuss 1:1. Since you worked with us, you know that I have an "open door" policy and encourage folks to talk with me about anything; not just the good. Being that one of our values as a company is "Kaizen", continuous improvement, we take feedback seriously and will look for how we can get better. As you also know, scaling a startup at an early stage can be chaotic and require rapid change. Demands on the business, and engineering specifically, can add additional stress. Keeping up with product and customer requirements, competitors, and the market, generally, add to that. As for the incompleteness of our product, there is certainly no question; we have had some tremendous success competing against companies, who, on average have been building their product for about 20 years. In comparison, we have been focused on our target market for less than 3. Despite being a young company with a young product, we have had some tremendous wins. That said, I wish you all the best. Feel free to reach out to me directly if you would ever like to discuss further. Kind Regards, Jason
5.0
2 June 2019
Recommend
CEO approval
Business outlook

Pros

Limelight has experienced rapid growth without loosing sight of its values. The team and culture are amazing. Everyone genuinely cares for their peers and encourages each other daily to do our best work. The feeling is more like family than co-workers while still being professional. We trust each other to perform as expected and there are lots of opportunities to learn and stretch yourself. Limelight is still small enough where individuals can have a major impact.

Cons

A lot of work and tight deadlines that can at times feel overwhelming. Not enough time spent celebrating the wins before we have to hit the next deadline. Fairly steep learning curve due to the complexity of the industry.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 18 Limelight Health reviews submitted anonymously by Limelight Health employees. Read employee reviews and ratings on Glassdoor to decide if Limelight Health is right for you.