Localsearch Reviews

hm - where to start? There are so many things wrong with this company on so many levels! - Company positioning and branding: they position themselves as a 'digital marketing agency with local in-house staff' - the digital marketing infrastructure is very poor and most processes are created on 'as needed' basis and by people who don't have the necessary expertise (this is not to say they are not skilled in their particular area, just that they have not had enough exposure to this type of business) The only thing that is local about this company is its name! Apart from the sales reps and customer service, everything is outsourced - strategy and planning: There isn't any, really! They operate a start up mindset, where products are created, trialed and run on an mvp basis - and if one fails, they try another one - internal communication and employee relationship management: nothing is ever communicated properly - company direction changes and any structural changes are done in a 'reveal' type of scenario, which is extremely stresfull for many employees, who are left wondering what's in their immediate future, what will their role at the company be, who will they be reporting to - that is, if they do get to keep their job on the next round of changes... I personally worked there for just under 3 years and in that time, the structure changed at least 7/8 times, ranging from minor restructure in reporting to whole company moves between departments to unexpected mass redundancies. Within these changes, I've also physically changed desk almost 20 times, often while I was away, so I returned to work now knowing where I'm sitting Furthermore, any sort of criticism or suggestions are at best ignored, at worst reprimanded, one being directly and indirectly bullied into submission (shut up and work, or you can start looking elsewhere) Employees are also expected to do jobs that they've not been trained for, or have been given minimal and inadequate training, where most skills are transferred from other employees, which results in inconsistencies in service and wrong info being passed on And I could go on, but let just say the work environment is extremely toxic and pretty much only thing that carries you are the people you work with - and of course, that it pays the bills, but don't expect much when it comes to wages and whatever you do, never ask for a pay rise, as that is a one sure way how not to get included in the next structural change

Local Search, Formally Local Directories, Formally PDC (do a google search for Project Wickenby) Is a company to avoid if you can at all help it. Though it is a legitimate directory publisher similar to the Telstra owned Sensis and it was once a cash cow for its owners, it now struggling to be relevant in the digital age. Sales staff are basically commission only sales reps, that if they were not selling advertising would be selling spoons, toasters, cars, air conditioning, anything really. None of them have any real knowledge of online marketing. Most of the managers are self-serving long-term staff who got their role though their ability to say yes to literally anything and I mean anything. They also have zero leadership training and skills. The business has very little integrity, pays below industry standard wages and has zero regard for Australia Employment law. If they want to get rid of someone they just do and worry about the consequences later. Non-genuine redundancies and unlawful sackings are common. The company has a historical litany of scandals including ATO tax fraud. Serious driving offences by one of the owners as well as stealing the intellectual property of Sensis (blatantly copying the listing of their competitor) Their offices were raided by the Federal Police in 2003 and two of the directors have served prison sentences. Once this review goes up they will in short notice write a number of fake positive reviews to counter any negative ones. They really are that shameless. Due to their inability to react to market and technology change I suspect the company is dying a death by 1000 cuts and I would imagine it will eventually be dissolved or divested. No one uses phone books any more, their books are getting smaller and smaller. No one needs overpriced underperforming online advertising with an online directory service. Any small business should have its own website and Facebook pages are free and one of the best means of driving business to your enterprise. There are some good people that work at local search, also and it may be ok to work there for a short-term income situation until you find something decent. Otherwise I would avoid.