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London & Partners

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London & Partners Reviews

4.1

96% would recommend to a friend

(83 total reviews)
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Laura Citron

98% approve of CEO

92% positive business outlook

London & Partners has an employee rating of 4.1 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The London & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

83 reviews
3.0
24 June 2026

Learn, grow networks, move on

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Internationally focused org with exposure to many different parts of the London economy, which gives you the opportunity to work on some pretty interesting projects. - A good mission supporting London's 10 year plan for growth. - Really friendly and hard-working colleagues on a peer-to-peer level, with some truly standout individuals who could command significantly higher salaries in private sector for what they deliver. - The expectation for quality of work is set at a high standard and delivered at a high standard. - Very strong commercial networks and ownership in attractive brands that open doors – Visit London, London Tech Week for example. - Hybrid work environment – 2 days a week in the office. - The opportunity to see parts of London (behind the scenes of landmarks) that you might not be able to access otherwise. - Fun staff socials.

Cons

- Ambiguous individual KPIs and no actual performance measurement systems in place in some teams, so success comes down to optics and how well you self-promote, but also how well your manager and director promote your work. - Staff in operational roles are treated as second-class to staff in client-facing roles by leadership. Their labour to achieve the joint outcome is not equally respected. - Some division directors create blockages for their teams instead of leading them. Some display poor behaviours like trash-talking their junior colleagues and other teams. - The amount of support/resource you receive varies from team to team. Rather than an organisational culture, there a team-based culture. - People (HR) processes are inconsistent and shambolic and often fail to show genuine care for staff. There are some great individuals in HR. This point calls out deeper issues in the org’s operating systems. - Some teams do a lot of uncompensated overtime, on a non-profit salary.

2.0
20 Oct 2018

An appalling 12 months at L&P with staff moral at a low.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great offices. - HR team make an effort for staff - some passionate people trying their best to do positive things for London

Cons

- Doesn’t know how to keep talent. - Poor CEO - CEO came in and and in her first Management role decided that despite L&P hitting all its stretch targets (a minor miracle in the face of Brexit) that the organisation needed a different strategy, a restructure, rebrand, to lose a load of people, to hire a load of others, promote whosever left, open new offices around the world, cut off major sources of funding. - Staff moral is poor - first time it is not delivering results. - No budgets. - Too reliant on Mayors office for permissions. - The whole time I was at L&P there was some drama going on the negatively impacted on staff moral.

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London & Partners Response
7y
Thank you for taking the time to write your review, and we’re happy to hear there were some very positive aspects of your time at London & Partners. As you will know we have aligned London & Partners' strategy to the changing circumstances that London faces. This has meant a greater focus on our international markets and audiences. As a result we have had to re-align the organisation to deliver against that strategy. It has always been a priority for us to involve our employees at each stage of the process and we have attempted to be as transparent and timely as possible. I’m sorry to hear that you have doubts about the benefits of this change. Changes in strategy always come with a period of uncertainty, albeit that we have tried to minimise that. We are confident that London & Partners is in better shape to deliver against the new agenda. As always, I am more than happy to continue this conversation.
1.0
16 June 2016

Not good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exposure and some good people at some levels.

Cons

Bad mgmt, ineffective leadership, poor value for money for the taxpayer.

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London & Partners Response
9y
I’m sorry to learn that your experience with London & Partners was not a good one. We are proud that the vast majority of our staff enjoy a fulfilling career with us, but occasionally things do go wrong. We encourage our staff to give us feedback and we do respond to issues raised through our staff surveys and workshops, or made directly to us. We are also proud of the value that we deliver as a business. We have robust measurements for our activity which show that our work returns £18 to the London economy for every £1 invested in us. Our commercial activity currently matches the amount of funding we receive from the Mayor’s Office, as we continue to focus on delivering value for money. Please feel free to contact myself or the HR team to if you wish to provide more detailed feedback and give us a chance to respond. Andrew Cooke Acting Chief Executive
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Glassdoor has 94 London & Partners reviews submitted anonymously by London & Partners employees. Read employee reviews and ratings on Glassdoor to decide if London & Partners is right for you.