Loungers Reviews

3.3

46% would recommend to a friend

(455 total reviews)
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Nick Collins

53% approve of CEO

36% positive business outlook

Loungers has an employee rating of 3.3 out of 5 stars, based on 455 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loungers employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

455 reviews
2.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Staff food every day and coffee

Cons

Awful business structure very corporate and don’t care about the people on the floor

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Loungers Response
3d
Hello, Thank you so much for taking the time to leave this feedback! We are glad to hear you enjoy our delicious staff food and gorgeous coffees. However, it is concerning to read that you feel the people on the floor aren't cared about. We'd advise contacting us on TheVoice@Loungers.co so we can look into this with you. Thanks again, The People Team
3.0
22 June 2026

Bad management good teams overall

Recommend
CEO approval
Business outlook

Pros

Genuinely a fun place to work, offered progression opportunities quickly. Every one is like a family and I’ve made friends for life. Customers are mostly lovely so it’s a nice environment. Very strong FOH staff

Cons

Poor management and communication. Some kitchen staff genuinely unbearable to work with at times and no one seems to want to say anything. Lots of pressure on supervisors despite not getting a bonus or any recognition for slightly above minimum wage. Promises of progression for some people are backtracked which isn’t fair. Hours promised which they can’t deliver on. Very high turnover

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Loungers Response
3d
Hello, Thanks so much for your feedback. It's lovely to see that you have such a strong team, this is what we are all about! However, it's disappointing to read that your experience hasn't been so good with management and communication; as well as the concerns you've raised about progression. Please don't hesitate to send us an email on TheVoice@Loungers.co, so we can look into this further. Thanks again, The People Team
Viewing 1 - 3 of 455 Reviews

Glassdoor has 465 Loungers reviews submitted anonymously by Loungers employees. Read employee reviews and ratings on Glassdoor to decide if Loungers is right for you.