Does Loungers pay their employees well?

According to anonymously submitted Glassdoor reviews, Loungers employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Loungers. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Loungers?

46% of Loungers employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Loungers 2.7 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Loungers?

Front of House (51) , General Manager (44) , Assistant Manager (38) , Chef (33) , Supervisor (30) , Front of House Staff (23) , FOH Team Member (17) , Waitress (11) , Bartender (10) , FOH (10) , Sous Chef (10) , Head Chef (9) , Manager (9) , Operations Manager (8) , Kitchen Porter (7)

What are the pros of working at Loungers according to real employee reviews?

"Nice people to work with" ((in 31 reviews)); "Free food and coffee every shift" ((in 29 reviews)); "friendly staff and nothing else" ((in 22 reviews)); "the teams are great." ((in 18 reviews)); "Free meal on shift" ((in 10 reviews))

What are the cons of working at Loungers according to real employee reviews?

"often very long hours and understaffed sometimes but no real cons" ((in 44 reviews)); "Management bad and some of the people are creeps" ((in 36 reviews)); "Pushey passive aggressive managers" ((in 16 reviews)); "Stunted progression, long hours 0 hour contract" ((in 12 reviews)); "Poor training" ((in 10 reviews))

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Loungers

Loungers Reviews

3.3

46% would recommend to a friend

(455 total reviews)

Nick Collins

53% approve of CEO

36% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.1

Culture and values

2.9

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

2.7

Work/Life balance

Loungers has an employee rating of 3.3 out of 5 stars, based on 455 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loungers employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

455 reviews

2.0

30 June 2026

Free meals but a corporate culture that neglects staff

Assistant manager

Recommend

CEO approval

Business outlook

Pros

Staff food every day and coffee

Cons

Awful business structure very corporate and don’t care about the people on the floor

Loungers Response

Hello, Thank you so much for taking the time to leave this feedback! We are glad to hear you enjoy our delicious staff food and gorgeous coffees. However, it is concerning to read that you feel the people on the floor aren't cared about. We'd advise contacting us on TheVoice@Loungers.co so we can look into this with you. Thanks again, The People Team

3.0

22 June 2026

Bad management good teams overall

Supervisor

Recommend

CEO approval

Business outlook

Pros

Genuinely a fun place to work, offered progression opportunities quickly. Every one is like a family and I’ve made friends for life. Customers are mostly lovely so it’s a nice environment. Very strong FOH staff

Cons

Poor management and communication. Some kitchen staff genuinely unbearable to work with at times and no one seems to want to say anything. Lots of pressure on supervisors despite not getting a bonus or any recognition for slightly above minimum wage. Promises of progression for some people are backtracked which isn’t fair. Hours promised which they can’t deliver on. Very high turnover

Loungers Response

Hello, Thanks so much for your feedback. It's lovely to see that you have such a strong team, this is what we are all about! However, it's disappointing to read that your experience hasn't been so good with management and communication; as well as the concerns you've raised about progression. Please don't hesitate to send us an email on TheVoice@Loungers.co, so we can look into this further. Thanks again, The People Team

5.0

8 June 2026

Fun workplace, but less enjoyable post-Covid

General manager

Recommend

CEO approval

Business outlook

Pros

Great fun to work at

Cons

Post Covid not so fun

Viewing 1 - 3 of 455 Reviews