Loungers Reviews

3.3

46% would recommend to a friend

(455 total reviews)
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Nick Collins

53% approve of CEO

36% positive business outlook

Loungers has an employee rating of 3.3 out of 5 stars, based on 455 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loungers employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

455 reviews
5.0
6 May 2025

Great first few week

Recommend
CEO approval
Business outlook

Pros

Great Communication Acceptance On shift meals

Cons

None as of this point

4.0
29 Oct 2015

Cool upbeat environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at the loungers was a very interesting and rewarding role. Good diversity as I transforms from coffe shop to bar and an awesome Christmas party!

Cons

Long hours minimum wage

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Loungers Response
8y
Thanks ever so for your feedback! It's great to hear that you enjoy Lounging and love Loungefest. We're passionate about continuously improving so any ideas please speak to your Ops or drop me a note via thevoice@loungers.co
1.0
22 Oct 2018

Stay away...

Recommend
CEO approval
Business outlook

Pros

Free food and coffee on shift (if your a manager) Loungefest is a good staff party - a free mini festival they put on once a year for all employees.

Cons

A company that sounds good on paper and lures you in with a false claims of caring for staff. You soon realise your just a number to them and will be worked in to the ground with no reward for doing so. The company is losing staff twice as quickly as hiring them, this is for good reason. Management get a severe lack of training but are expected to do everything and be available at a whim - you will offer work 60+ hour weeks and gruelling long shifts with no breaks. They pay you 13 times a year (4 weekly) knowing you won't be there a full year so you never get the full wage you expect, 23k a year sounds good for an assistant manager but in reality you get the equivalent of 19k each month but get taxed the same as 23k. Management don't get tips even though it is often only management on shift. The bonus scheme has no structure, your not told how to get a bonus, how much it is or when your going to get it, it's completely up to your regions operations manager and they can change this as they see fit. As soon as you show any form dissatisfaction with the company they will manage you out of the company so you leave and they don't have to sack you.

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Loungers Response
7y
I'm sorry to hear of your experience. There's a number of points made which are not accurate so would appreciate being able to understand how you've come to feel this way, and what needs to be addressed. Please contact me via thevoice@loungers.co
Viewing 1 - 3 of 455 Reviews

Glassdoor has 465 Loungers reviews submitted anonymously by Loungers employees. Read employee reviews and ratings on Glassdoor to decide if Loungers is right for you.