MANTL Reviews

MANTL is 2 for 2 in laying off technical writers during major business reorganizations (impacting about 10% of their employees each time, both immediately following incredibly expensive company parties), which have happened twice in under a year. This is not counting the smaller, unmentioned layoffs that you find out about through the grapevine. It does not matter how well you perform, or if you meet all of your quarterly goals, or if you're the only one filling that particular business role. They have repeatedly demonstrated that they do not value this sort of work, which really only hurts the customer in the long run and any teammates that will have to step up and take that on until management cares about it again. You deserve to work somewhere that values your work and its customers enough to not treat your role as a luxury, and you will not find that here. The focus is almost completely on sales, which is going to do nothing to help retain those customers, especially when the teams supporting the customers have been gutted. This will eventually impact sales as customers leave for feeling unheard and unsupported (or oversold on features that don't and likely won't exist to the capacity they expect). Which is a shame, because the tech and mission are in a niche that should be thriving but is being dinged by poor business decisions and leadership.

Inexperienced Management High turnover Consistently understaffed Lack of true technical expertise Lack of actual culture