Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

54% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Good benefits; company car" ((in 80 reviews)); "Great culture and place to work" ((in 79 reviews)); "Good pay if you just want money" ((in 53 reviews)); "great people and products." ((in 52 reviews)); "Good work life balance" ((in 29 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Some upper management does not care" ((in 34 reviews)); "Direct manager determines your company advancement" ((in 26 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 19 reviews)); "can be stressful at times, poor training" ((in 14 reviews)); "Terrible salary & commission plans." ((in 14 reviews))

What are employees saying about MSC Industrial Direct redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct redundancy and their outlook for job security at MSC Industrial Direct in 2026.

MSC Industrial Direct Reviews

3.3

54% would recommend to a friend

(997 total reviews)

Erik Gershwind

62% approve of CEO

43% positive business outlook

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

997 reviews

3.0

9 Nov 2014

Erik and Mitchell. Please read this twice

Senior leader

Recommend

CEO approval

Business outlook

Pros

Revenue growth, niche industry, lack of metalworking competition, bonuses & stock

Cons

Career pathing is non-existent, constant propaganda by top management, lack of accountability & discipline at all levels

1.0

22 Oct 2015

Sooooo disappointed

Product manager

Recommend

CEO approval

Business outlook

Pros

great work/life balance, community involvement, experienced and knowledgeable associates, good compensation plans, bonus almost every year, always get a great review

Cons

Inconsistent leadership, hidden agendas, poor decision making, execs that have no time for their people

1.0

23 Sept 2016

LAYOFFS in MELVILLE! Why isn't anyone on here talking about this?

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great if you work in their Charlotte location.

Cons

People have been let go. Departments have been closed or consolidated and no one on here has mentioned that? How can you give good reviews to a company that promised no layoffs and then starting letting people go more than two years ago. Ridiculous!

Viewing 1 - 3 of 997 Reviews

Jobs at MSC Industrial Direct

Purchasing Expeditor Mon, Tues, Wed 7:00am-4:00pm Thurs-Fri Remote

Warehouse Associate - Monday - Friday - 9:30 am - 6:00 pm

Warehouse Associate HBR Verifier Checker - M-F - 9:30am-6:00pm

Warehouse Associate - Verifier/Checker - M-F - 2:30pm - 11:00pm

Warehouse Associate - Monday - Friday - 8:00 am - 4:30 pm