MUC-OFF Reviews

2.6

30% would recommend to a friend

(43 total reviews)

36% positive business outlook

MUC-OFF has an employee rating of 2.6 out of 5 stars, based on 43 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

43 reviews
1.0
5 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Solid products: MUC-OFF makes some fantastic bike cleaning and maintenance products. (as well as some incredibly questionable ones) Working on projects promoting such effective, well-loved options was genuinely fulfilling. Passionate colleagues: A small but amazing group of bike nuts that want nothing more than to see the company succeed, ride bikes and have fun.

Cons

Cult-like culture: The "MUC-OFF family" mantra feels more like a suffocating obligation than a genuine sense of belonging. Prepare for intense company loyalty expectations and pressure to participate in branded events, often outside of working hours. Non-existent work-life balance: Overtime and weekend work are expected, with little to no compensation or appreciation. Prepare to sacrifice your personal life for the "MUC-OFF mission." *The only mission was to make money. Dysfunctional management: Leadership is stubborn, resistant to feedback, and prone to impulsive decisions. Be prepared for ideas to be dismissed and initiatives scrapped on a whim. Hire and fire culture: Job security is practically non-existent. Witnessing sudden redundancies and constant staff turnover is demoralizing and unsettling. You know it's bad when the HR manager is fired for putting out a questionnaire asking staff about their own experience of the company. Stagnant career development: Progression opportunities are scarce, and promotions seem based on favouritism rather than merit. Don't expect your performance or expertise to be recognized. Poor compensation and benefits: Salaries are below the industry average, and benefits are underwhelming. Prepare to feel undervalued and unappreciated for your hard work. My experience at MUC-OFF was incredibly disappointing. The initial allure of the brand quickly fades when faced with the toxic underbelly of a cutthroat work environment, dismissive management, and stagnant career paths. Unless you thrive on pressure, favouritism, and sacrificing your personal life for a company that treats you like a disposable cog, look elsewhere. SERIOUSLY!

2.0
13 Oct 2021

Punk Gaddafi eats a Lemon

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pros: Within Muc-Off there is a finite number of star employees that make going into work fun and worth it! You couldn't replace these people, they're in every department and keep it running. Kudos to you few! Most practical products do work well so you know you can stand by them. The company is growing so lots of funds for various projects and career growth in some departments. Your job is secure in terms of the company is only growing, so plenty to feel secure about. Working from home (all be it due to lack of office space) is flexible and good. Ability to use many different bikes or go to events.

Cons

Cons: A sour-tasting dictatorship under the guise of 'Punk', focused solely on money-making and being 'known'. Many human and practical aspects of the company have been left behind or abandoned in favour of 'chasing the money' and this has had a direct impact on the current and past employees. The recent and only employment survey highlights this as a common feeling across the board. Annonymous employee survey results and feedback were shared (without names or permission) to the entire company, potentially exposing certain employees' opinions to everyone and damaging status. The reality of the Pink Punk company is that many 'old dogs' and those in management are afraid of those they deem as below them. Those 'below them' often come with years of experience (often, far more than the management above them). This combination along with a lack of any HR support soon stamps the moral out of them with threats, bullying, and undermining. This seems to happen in all departments. Influenced reviews are clearly given above. For obvious reasons it is evident to see who is being honest, and who is looking to gain a foothold in their place in the hierarchy...or afraid to lose it! The disorganisation that comes with the company is inherent and only seems to get worse as time marches on. So, be skeptical about promises of it improving. On that note, false promises and pointless/needless deadlines are prevalent in every department. They're seemingly more to appear professional than to serve any practical use and consistently overstress and stretch each department needlessly. Several specific roles seem to have a very high turnover of employees... Freelancers seem to get treated poorly and their payments are always severely late. Working overtime or weekends? Expected not rewarded or paid. Every company has its positives and negatives, as well as salty reviews. But, to speak honestly about Muc-Off is the most damming thing you can do, the inside of the company, as well as its outward face, speaks for itself. A promising company that refuses to admit and fix its issues. Lack of actual career progression. Departments get too bogged down in the panic deadlines and overtime to actually find a way of helping you progress your career.

1.0
11 July 2024
Recommend
CEO approval
Business outlook

Pros

1 - The team (on lower levels of seniority) I worked with were great fun, probably because we were all bonded by the trauma of working there. 2 - There was a nice coffee machine.

Cons

Where do you even start with this absolute car crash of a company? Terrible management, no vision, forward planning or future-proofing for success, no benefits (oh but we have early finish on Fridays!!! No, we finish at 5 instead of 5:30), they've never even heard of work-life balance, pay was diabolical, massive favouritism and gender bias amongst colleagues, disgusting levels of (what felt like) gaslighting from the senior leadership team, dangerous levels of stupidity from management, hire and fire culture (some people only keeping their jobs for mere weeks), management set those below them up to fail and then blame them for the failures, a new (unnecessary) product launch every week that would be rushed through and then postponed for months because of safety / legal / stock issues, EVERYTHING had to be a meeting instead of a 3 line email - more to the point we had meetings about meetings which is why nothing ever got done on time, a 'daily check in' at 8:30 aka surveillance to ensure you're online on the dot meaning absolutely no flexibility of work, no trust in people (who are excellent at what they do) to do their job properly, people 'love' the brand - but the brand relies heavily on smutty marketing that excludes a huge percentage of cyclists and would then laugh at the 'woke' comments about sexism within the office, working patterns were pure chaos and no structure to campaigns or launches, the word 'strategy' was thrown around endlessly purely because the SLT couldn't understand that they in fact did not need a strategy but just a plan - and yet the business / marketing / sales strategies were non-existent, hire a bunch of young talented eager creatives and then beat them into submission and kill their energy but blame them when they're producing sub-standard work, WHAT occupational health support? drones on about 'industry knowledge is a must' and yet half the company have no knowledge of their actual role, products are overpriced and under-performing, no autonomy of your own workload, constant micro-management makes you feel absolutely crazy on the day to day, the fear of losing your job every moment of the day leers over you which sends your blood pressure through the roof and generally just a horribly traumatic place to work! Need I go on? The positive reviews here are merely people who have been favoured by the business and are a huge part of the problem with the culture - they get a pat on the back and a nice pay packet to look the other way when things aren't right, hence why in a team of 20, only 3 managed to keep their job in a period of 2 years... wild! Don't do it to yourself, you'll regret it!

Viewing 1 - 3 of 43 Reviews

Glassdoor has 47 MUC-OFF reviews submitted anonymously by MUC-OFF employees. Read employee reviews and ratings on Glassdoor to decide if MUC-OFF is right for you.