Madewell Sales Support reviews

3.7

63% would recommend to a friend

(21 total reviews)
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Libby Wadle

Not enough data to show CEO approval

43% positive business outlook

Sales Support employees have rated Madewell with 3.7 out of 5 stars, based on 21 company reviews on Glassdoor. This indicates that most Sales Support professionals have a good working experience there. Madewell is rated in line with the average (within 1 standard deviation) by Sales Support professionals compared to other employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

21 reviews
3.0
20 Apr 2019

Good beginner job

Recommend
CEO approval
Business outlook

Pros

The discount is great Learning register and online ordering is easy It's a really trendy store, good place to start if interested in fashion

Cons

It's very cliquey It's hard to move up/hours are limited unless you're friends with a manager

5.0
12 Oct 2017

Sales Associate

Recommend
CEO approval
Business outlook

Pros

good work environment, some of my best friends I met through madewell, flexible hours

Cons

on call many times

3.0
4 July 2016
Recommend
CEO approval
Business outlook

Pros

-Discount is OK, spans across J.Crew too which is nice.

Cons

-Expect micro-managing, lots of hovering -Management likes to spend a majority of their time in the back office during store hours, leaving only one associate on the floor to deal with an overflowing number of customers walking in and out (particularly in a busy mall setting). -Visual books and managers allows little creativity, when everything is done by the book, your store just looks like a clone of every other one and it becomes boring - creativity when it comes to styling and merchandising should be encouraged. -Management will make you stay later than scheduled time -Consistently understaffed, no one likes management and leaves after 3 months -Hours are terrible, expect late nights -Pay is terrible -Management expects maximum effort while belittling associates and lacks trust for their employees -Quality of clothing is not always Madewell. Only things worth buying are the denim (sometimes), leather items, button down shirts. Every other article of clothing from Madewell is poor quality - don't be fooled. -Management expects for life to be revolved around Madewell. They don't promote a healthy work/life balance.

Viewing 1 - 3 of 21 Reviews

Glassdoor has 2,141 Madewell reviews submitted anonymously by Madewell employees. Read employee reviews and ratings on Glassdoor to decide if Madewell is right for you.