Pros
The office is in a nice part of town, easy to get to and surrounded by good lunch spots. That’s honestly the only positive I can think of.
Cons
- Recognition is practically non-existent. You can work hard, deliver results, and still feel completely invisible. - The culture is tough—lots of micromanagement, unclear expectations, and constant stress. Office politics are everywhere. - There’s no real path for growth. Development feels random, and promotions are not based on performance. - Work-life balance? Not here. - Most of the work feels disconnected from anything meaningful. It’s hard to stay motivated when tasks seem pointless. - Communication is poor. Decisions are made without warning, and you often find out after the fact. - Processes are so tangled that even straightforward tasks like integrating Shopify, which should take weeks at most, end up dragging on for over half a year. The lack of clear ownership, constant shifting priorities, and endless back-and-forth make even the simplest initiatives feel like climbing a mountain blindfolded. It’s not just inefficient, it’s demoralising. - Turnover is a huge issue. In just a few months, more than 20 people left, including high performers who were well-paid and comfortable. Those who stayed mostly did so because the job market is tough and it's difficult to find a new position. - Decisions are made on the fly, with no HR involvement. One of the most shocking moments was when a senior retention employee who had been performing well for nearly two years, shared she needed surgery, and was let go a few days later under the excuse of a “team restructure” that never actually happened. Everyone was stunned. - Leadership keeps changing direction every few months. After a big restructuring presentation, nothing changed. It just added more confusion and chaos. Sending over my resignation letter was one of the best decisions I’ve made. It genuinely changed my life. The clarity, peace, and sense of self I’ve gained since leaving have been nothing short of transformative. Looking back, I realise I should have made this move much earlier, but I’m happy I finally did.
