Does MandM Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MandM Direct employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at MandM Direct. This rating has been stable over the past 12 months.

How satisfied are employees working at MandM Direct?

63% of MandM Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MandM Direct 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at MandM Direct?

Warehouse Operative (8) , QA Analyst (4) , Warehouse Worker (4) , Software Analyst (3) , Software Developer (3) , Team Leader (3) , Call Centre Operator (2) , Senior Software Engineer (2) , Systems Engineer (2)

What are the pros of working at MandM Direct according to real employee reviews?

"Decent pay + bonus pay on weekends" ((in 5 reviews)); "Great team" ((in 5 reviews)); "Nice people" ((in 5 reviews)); "Some great benefits and mix of hybrid and onsite working." ((in 4 reviews))

What are the cons of working at MandM Direct according to real employee reviews?

"Long hours but it’s only 4 days a week so balances out." ((in 3 reviews)); "Managers always looking at KPIs and don't care if it isn't your fault." ((in 3 reviews))

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MandM Direct

MandM Direct Reviews

Compare reviews

3.5

63% would recommend to a friend

(83 total reviews)

52% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.6

Culture and values

3.6

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

MandM Direct has an employee rating of 3.5 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MandM Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

83 reviews

5.0

31 May 2026

Great work-life balance, but legacy systems with steep learning curve

Software analyst

Recommend

CEO approval

Business outlook

Pros

Remote/Hybrid work, Great work life balance and company culture

Cons

A lot of legacy systems and processes.

3.0

12 Feb 2026

Facilities Manager

Facilities manager

Recommend

CEO approval

Business outlook

Pros

Happy environment , flexi hours

Cons

Stuck in their old ways. To many relatives and friends working together. Micro Managed and treated like a child at times

2.0

4 Feb 2026

Poor leadership

Software developer

Recommend

CEO approval

Business outlook

Pros

Nice people Nice office City centre

Cons

Poor leadership Below inflation pay rises No bonus for 3 years Shrinking revenue when adjusted for inflation. Little career progression.

Viewing 1 - 3 of 83 Reviews

Jobs at MandM Direct

Warehouse Operatives - Casual Workers

Hereford, England

GBP 24K - GBP 26K /yr

GBP 24K - GBP 26K /yr

(Glassdoor Est.)

View job

Inbound Assistant - European Warehouse

Hereford, England

GBP 24K - GBP 26K /yr

(Glassdoor Est.)

View job

VNA/Warehouse Operative