Does MandM Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MandM Direct employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at MandM Direct. This rating has been stable over the past 12 months.

How satisfied are employees working at MandM Direct?

63% of MandM Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MandM Direct 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at MandM Direct?

Warehouse Operative (8) , QA Analyst (4) , Warehouse Worker (4) , Software Analyst (3) , Software Developer (3) , Team Leader (3) , Call Centre Operator (2) , Senior Software Engineer (2) , Systems Engineer (2)

What are the pros of working at MandM Direct according to real employee reviews?

"Filled with fun, smart, and engaging people" ((in 5 reviews)); "Fantastic team" ((in 4 reviews)); "Great benefits available." ((in 3 reviews))

What are the cons of working at MandM Direct according to real employee reviews?

"Long hours but it’s only 4 days a week so balances out." ((in 4 reviews)); "Managers always looking at KPIs and don't care if it isn't your fault." ((in 3 reviews)); "Poor leadership" ((in 3 reviews)); "Furthermore, racism and sexism are absolutely rife." ((in 2 reviews))

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MandM Direct

MandM Direct Reviews

3.6

63% would recommend to a friend

(83 total reviews)

52% positive business outlook

Ratings by category

4.0

Diversity and inclusion

3.6

Culture and values

3.6

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

MandM Direct has an employee rating of 3.6 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MandM Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

83 reviews

5.0

31 May 2026

Great work-life balance, but legacy systems with steep learning curve

Software analyst

Recommend

CEO approval

Business outlook

Pros

Remote/Hybrid work, Great work life balance and company culture

Cons

A lot of legacy systems and processes.

5.0

9 Sept 2025

Forward thinking

Software developer

Recommend

CEO approval

Business outlook

Pros

Embracing new technology and big data

Cons

I worked there during the dark days of Covid lockdowns and was WFH almost the entire time I was there so it would be unfair to offer cons.

5.0

19 Aug 2025

Amazing company to work for

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

MandM is a company that cares about it's employees. Everyone is really friendly, and someone is always willing to help out. Highly recommend

Cons

None that I've found so far.

Viewing 1 - 3 of 83 Reviews

Jobs at MandM Direct

Business Analyst

Hereford, England

GBP 35K - GBP 50K /yr

(Glassdoor Est.)

View job