These same non-management coworkers are often overloaded, stressed and generally fed up with everything, so while it's easy to relate, the overall vibe of the workplace is frustrated and depressed.
I've been in food service since 2008, and this is the first place I've ever worked where I felt the managerial staff was not capable of carrying out the tasks their employees were responsible for. To add to this, I have never worked at a place where managers acted so above their employees. No good manager should deem their employees' tasks categorically beneath them, doubly so for someone who's managing a grocery store.
Management mistreated many employees from different departments. One person was let go a few days after they put in their two weeks notice, another had her schedule radically changed with no notice so the company could higher someone younger and cheaper to replace her, the bakery was expected to run with no manager and token support from the owner/"chef", and anyone who gave the company the courtesy of two weeks notice to move on to bigger and better things was met by management with a cold shoulder and a short meeting on their last day about "how difficult they were making this for us."
In short, the management/ownership of this place wears a thin veneer of friendliness, care and corporate responsibility, but in reality is passive aggressive, almost incapable of clear communication (if any) and as a whole seem to greatly overestimate their collective intelligence.