Pros
Stable work environment, decent starter job. Good benefits. They also will genuinely never bother you outside of work hours.
Cons
2% annual raises unless you threaten them with an outside offer, a process that I can only imagine is designed to take so long specifically for the off chance that your outside offer gets rescinded due to timing issues. Most people simply leave. Company is understaffed constantly and rapidly bleeding experience to firms that pay more. Anyone that's been there for more than a year is looking for a new job because the work load for anyone who knows what they're doing even vaguely becomes absurd. Their policies regarding work from home and hybrid work situations are not flexible and make zero sense. I suspect Truist's enormous expensive campus property has something to do with their insistence that new hires come into the office with hybrid dangled in front of them like a carrot on a stick that no one gets. Some of the managers are doing their best for their employees but in this absurd system there's not much to be done. The renewals and remarkets department is so backed up that most of your client interactions are very difficult. So many manager escalations happen that you'll be lucky to even get an angry client to a manager if they request it. The managers will then tell you to do the work anyway. To give you an idea, they hired ex 911 operators some months ago and they've almost universally quit. Hard to get help when you need it and when you don't need it you'll be constantly picked at and micromanaged. Working here feels like sitting in a cubical while the world ends.