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      Member Solutions

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      Member Solutions Reviews

      2.9

      58% would recommend to a friend

      (20 total reviews)
      avatar

      Steve Pinado

      81% approve of CEO

      51% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.3

      Culture and values

      3.3

      Diversity and inclusion

      3.2

      Senior management

      2.9

      Career opportunities

      2.7

      Compensation and benefits

      Member Solutions has an employee rating of 2.9 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Member Solutions employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      20 reviews
      1.0
      19 Oct 2013

      You may as well go to work in a russian submarine

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Office with 50+ people , not a single window (yes). The IT team is about 10 people, mostly Russians . almost none of them have been here more than a year, because of the rapid turnover. The IT manager's (Gary) vocabulary consists of "Who is on the radar?!" , "The ship is sinking" , "Stay on board" ... Basically his job is to cover his own incompetence by blaming on everything else. The other manager, the only person that knows what is going on there has his own agenda: to secure his job by writing bad performance reviews when you start getting familiar with the system. The company is owned by a Canadian holding and they have no plans to improve anything, only to squeeze as much as possible. After all this is a collection agency.

      Cons

      People get fired with no warning for weird reason. Even if you accept a job here, don't stop looking. Be proactive

      1.0
      30 Mar 2017

      One of my Worst job experiences EVER

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Some nice folks there Pay was ok

      Cons

      Small office with groups that aren't open to welcoming newcomers. "Manger" over me was not a people-person at all, no management skills - very self-centered and not open to share any of her knowledge. "Manager" had gripes with other C-level folks and made it clear to all - very uncomfortable in such a small company. She has since left the company but that was after firing me.

      3.0
      1 Feb 2017

      Typical customer service telephone center.

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Relaxed dress code and very reasonable hours. Only required to work one late/night shift. No experience required, and a fun staff to work with.

      Cons

      Very rapid pace and slightly challenging software platform at first. Often have to deal with very difficult and angry customers who don't want to pay or continue their contract.

      Viewing 1 - 3 of 20 Reviews
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      ReviewsMember Solutions reviews

      Glassdoor has 21 Member Solutions reviews submitted anonymously by Member Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Member Solutions is right for you.