Mend.io Reviews

3.5

65% would recommend to a friend

(143 total reviews)

Rami Sass

67% approve of CEO

56% positive business outlook

Mend.io has an employee rating of 3.5 out of 5 stars, based on 143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mend.io employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

143 reviews
4.0
29 June 2026

Strong collaboration but challenges against larger competitors

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Collaborative teams We "punch above our weight class" with enterprise clients Good work life balance

Cons

Hard to compete against the big guys Changing emphasis due to AI; not sure if we can grab mindshare

3.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good tech Talented, hardworking, pleasant colleagues Good office environment Flexible working

Cons

Some silos, especially between technical and non-technical functions Appointments of leaders drastically changed the atmosphere from somewhere supportive to a micromanaged environment in which people's commitment, abilities and knowledge were called into question in the most brutal and unpleasant way

3.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Nice people, many vacations days including recharge day once a quarter. They adopt AI and will pay for every tool you need.

Cons

The company tries to be innovative but is too afraid to make choices that may disappoint existing customers even if it's better for the long-term. Moved from 2 to 3 days from office, nobody wants or need it

avatar
Mend.io Response
5mo
We are happy to hear that you value the people here, the time to recharge and the support to use the right tools, including AI. Creating an environment where people can do their best work and still protect their energy matters to us. We also hear the concern around decision making and change. Balancing innovation with customer trust is not easy, and your feedback is a fair reflection of that tension. We know we need to continue getting better at making clear choices, even when they are hard and doing so with confidence and intention. Your advice around stronger cross team collaboration is well taken. We agree that leadership has a responsibility to model this and actively support better cooperation across the organization. Thank you for being part of the journey and for sharing your perspective!
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Glassdoor has 144 Mend.io reviews submitted anonymously by Mend.io employees. Read employee reviews and ratings on Glassdoor to decide if Mend.io is right for you.