Nice people, afraid of changes - Softwaere Engineer Mend.io Employee Review

3.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Nice people, many vacations days including recharge day once a quarter. They adopt AI and will pay for every tool you need.

Cons

The company tries to be innovative but is too afraid to make choices that may disappoint existing customers even if it's better for the long-term. Moved from 2 to 3 days from office, nobody wants or need it

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Mend.io Response
5mo
We are happy to hear that you value the people here, the time to recharge and the support to use the right tools, including AI. Creating an environment where people can do their best work and still protect their energy matters to us. We also hear the concern around decision making and change. Balancing innovation with customer trust is not easy, and your feedback is a fair reflection of that tension. We know we need to continue getting better at making clear choices, even when they are hard and doing so with confidence and intention. Your advice around stronger cross team collaboration is well taken. We agree that leadership has a responsibility to model this and actively support better cooperation across the organization. Thank you for being part of the journey and for sharing your perspective!

Explore other reviews about Mend.io

5.0
31 July 2025
Recommend
CEO approval
Business outlook

Pros

Great management, great leadership, wonderful people. Great benefits

Cons

No Cons I can think of

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Mend.io Response
11mo
Thank you so much for your kind words! It means a lot to hear that you have had such a positive experience with our leadership, team and benefits. We put a lot of heart into building a supportive, people-first culture so knowing it's felt makes all the difference. We are so grateful to have had you on the journey with us! Wishing you continued growth and joy wherever your path leads next.
4.0
29 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Collaborative teams We "punch above our weight class" with enterprise clients Good work life balance

Cons

Hard to compete against the big guys Changing emphasis due to AI; not sure if we can grab mindshare

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