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      Mend.io

      Engaged employer

      Mend.io Reviews

      3.5

      65% would recommend to a friend

      (143 total reviews)

      Rami Sass

      67% approve of CEO

      56% positive business outlook

      Mend.io has an employee rating of 3.5 out of 5 stars, based on 143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mend.io employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      143 reviews
      1.0
      8 Feb 2024

      Direction Needed

      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      The company is trying to foster a collaborative work culture.

      Cons

      A glaring issue within Mend.io is the pervasive breakdown of communication between management and employees. This deficiency leads to frequent misunderstandings and, unfortunately, plays a pivotal role in the occurrence of unexpected terminations. The lack of clear and open communication channels leaves employees in the dark about their professional standing, intensifying the overall sense of insecurity within the organization. The lack of transparency in the company's firing practices contributes to an atmosphere of uncertainty, leaving employees unsure about the longevity of their positions. Opportunities for career progression within Mend.io seem to be restricted, with few avenues for promotion or substantial professional growth within the organization. Innovation is not up to par with competitors, they are always behind the market leaders.

      avatar
      Mend.io Response
      2y
      Thank you for taking the time to provide such detailed feedback. We appreciate you highlighting both the positives and areas for improvement in your review. We're pleased to know that our efforts to foster a collaborative work culture have been noticed. Building a strong team environment where employees can work well together is extremely important to us. However, we are deeply concerned by your comments regarding the breakdown in communication between management and employees. Your advice about the need for effective leadership, strategic direction, and stopping any "us versus them" mentality is well-taken. A cohesive vision that is clearly communicated is essential for aligning our efforts and boosting employee morale and stability. We are thoroughly reviewing our internal practices, communication channels, and leadership approach. Addressing these issues are a top priority for us. Thank you again for your candid feedback – it provides a valuable perspective that will help guide our efforts to improve as an organization.
      2.0
      9 Aug 2023

      Former CAE

      Commercial account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Good pay, remote , culture

      Cons

      Marketing is and , sdr team is bad , leadership has no idea what they’re doing . They blame the North American team but never the Israel team. Won’t invest in marketing

      avatar
      Mend.io Response
      2y
      Thank you for sharing your valuable feedback on your experience working with us. We are very happy to hear about your positive feedback regarding our competitive compensation, remote work, and company culture. We take your concerns about the Marketing, SDR, and leadership teams seriously. We're actively working to foster better collaboration between management, marketing and sales, as we aim to understand the challenges and provide support. We wish you all the best in your next role!
      1.0
      4 Apr 2022

      Would Not Recommend

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Were able to work from home. Good Benefits.

      Cons

      Zero internal communication. Sales management does not value their employees. They are deceitful when it comes to salary increases and potential career growth opportunities (Both are essentially non-existent). Management also handcuffs you into being a robot and will only let you use "approved" sequences that perform terribly. They are also not open to changing their ways even after months of pleading. I would NOT recommend this company to anybody.

      avatar
      Mend.io Response
      4y
      We welcome your constructive criticism regarding your experience working at WhiteSource. We are happy to hear you enjoy the benefits we offer to the team as we are constantly looking to stay competitive to recruit and retain our talent. HR is conducting one-on-one syncs with our Business Development team and partnering closely with management to ensure our employee’s voices are being heard. We recognize that we are not perfect, which is why we value your feedback. We wish you the best in your next endeavors.
      Viewing 1 - 3 of 143 Reviews
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      ReviewsMend.io reviews

      Glassdoor has 144 Mend.io reviews submitted anonymously by Mend.io employees. Read employee reviews and ratings on Glassdoor to decide if Mend.io is right for you.