Mercieca Reviews

The job was completely misrepresented from the start. The role I was sold in the job description was nothing like the actual day-to-day work. I was tasked with responsibilities that were never mentioned during the hiring process, with no proper onboarding or training provided. When I asked for explanations, more details, or help, I never received responses. The feedback I did receive was mostly unconstructive, with snarky emails CC’ing multiple people rather than face-to-face communication. In fact, the only time I received direct feedback was on my demeanor and character, completely unrelated to my work, telling me to "smile more" and similar unhelpful and inappropriate suggestions. I had only ONE line manager check in the whole time (which was my probation meeting, 3 months after joining) during which I was told everything was fine. Yet the next morning, I was sent an email detailing why wasn’t a good fit and suggesting I consider leaving. In fact, that was a regular occurrence: routine account meetings would go smoothly, only to be followed by emails listing everything that was supposedly wrong. When I asked for clarification, more details, or help, those emails were never responded to. Advertised as a hybrid work environment, but the micromanagement says otherwise. There is no HR department, so any concerns or issues are either ignored or dismissed based on personal relationships. Disparaging remarks about both former and current colleagues were common—some passed off as 'humor,' but others outright offensive. Senior leadership openly criticizing junior staff behind closed doors, especially in front of peers, creates a toxic environment and reflects poorly on the company. There is a clear divide between those who are favored and receive praise, support, and opportunities, and those who are left to struggle. Treatment from senior leadership varies greatly depending on personal relationships. While junior staff are incredibly talented, not everyone gets the same opportunities to grow, and not everyone is treated with the same kindness and warmth. If you don’t fit the proverbial mould, you will have a hard time - and you will be constantly reminded of it at every interaction.