Mercy Ships Reviews

3.3

61% would recommend to a friend

(82 total reviews)

Donald K. Stephens

69% approve of CEO

61% positive business outlook

Mercy Ships has an employee rating of 3.3 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercy Ships employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

82 reviews
1.0
7 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Community oriented, get to work with people from all over the world, great mission, solid career opportunities. If you're a white male you'll thrive.

Cons

This place is a mess. The turnover is insane. We've had completely new leadership and have churned through CEOs. Complete lack of diversity, hardly any women in the executive level, and no people of color in management or executive positions. Their solution to deal with toxic employees is to hire more employees to clean up their mess. Employees are not empowered to make decisions, and their ships have not been in service since the start of COVID. Can't get quality talent due to location in TX, and struggling to recruit volunteers while simultaneously burning out the ones still working. I would avoid in this season.

2.0
3 June 2020

Could be better

Recommend
CEO approval
Business outlook

Pros

Small, family-like atmosphere; provides free surgeries to those who unable to receive any

Cons

Lacks opportunities for minorities to be promoted; Pays horrible; systematically prevents African Crew from excelling; rampant white-saviorism; few qualified senior management; even fewer qualified mid-level managers

avatar
Mercy Ships Response
6y
We’re glad you enjoyed certain elements of your time with us, but we are sorry to hear of your concerns. We are taking them into consideration as we work to improve. Thank you for your feedback, and for your service with Mercy Ships.
2.0
3 Mar 2021
Recommend
CEO approval
Business outlook

Pros

People that are on the "front lines" are earnest, driven When working in optimal conditions, accomplishing great things

Cons

Leadership is remote and communication is poor Unfortunate feel of White Saviorism and no proactive training to combat that Unfortunate feel of "bait & switch" - told one thing (i.e. job description & expectations) during hiring process but once arrived found large disparities. ex: recruiting for current location described as "work in beautiful port cities, tropical paradise" - reality is no shore leave Families are encouraged to apply but only "tolerated" once on location; family spaces/cabins often allocated to singles for medical departments b/c they are more important Promotions and job opportunities for people of color are rare

Viewing 1 - 3 of 82 Reviews

Glassdoor has 101 Mercy Ships reviews submitted anonymously by Mercy Ships employees. Read employee reviews and ratings on Glassdoor to decide if Mercy Ships is right for you.