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Mercy in Action

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Mercy in Action Reviews

3.3

36% would recommend to a friend

(9 total reviews)

26% positive business outlook

Reviews by job title

9 reviews
1.0
11 July 2025

Undervalued

Recommend
CEO approval
Business outlook

Pros

No real benefits to working at shop

Cons

Lone working meant excessive workload: sorting piles of donations whilst serving. Not allowed to use descretion when accepting donations. Not appreciated for unpaid overtime or working through breaks Felt unsafe at times when customers were rude or aggressive Expected to work without heating in winter

3.0
8 Jan 2025

Temp Contract

Recommend
CEO approval
Business outlook

Pros

Friendly and working for a good cause

Cons

Grew to fast and should have invested in better IT

2.0
9 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Some independent working. Rewarding role

Cons

Frequent micromanaging from senior staff Undervalued and underpaid

Viewing 1 - 3 of 9 Reviews

Glassdoor has 10 Mercy in Action reviews submitted anonymously by Mercy in Action employees. Read employee reviews and ratings on Glassdoor to decide if Mercy in Action is right for you.