Metro Trains Reviews

Updated 8 Jul 2020

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2.9
37%
Recommend to a Friend
47%
Approve of CEO
Metro Trains Ceo Andrew Lezala
Andrew Lezala
36 Ratings
Pros
Cons
  • "Shift work, late shifts and union run(in 6 reviews)

  • "You face the general public & you are always the target when nothing goes right since you're the front line(in 4 reviews)

More Pros and Cons
  1. "Good Company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer 

    I have been working at Metro Trains full-time

    Pros

    Competitive Salary, benefits and career progression

    Cons

    Working under extreme pressure, working extra hours

  2. "Procurement"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Procurement Specialist in Melbourne

    I have been working at Metro Trains full-time for more than 3 years

    Pros

    Good company to work with, nice culture

    Cons

    Slow, too many reporting lines

  3. "They told me it was a "time of organisational change""

    4.0
    Current Employee - Leading Station Assistant in Melbourne

    I have been working at Metro Trains full-time

    Pros

    Great Salary, paid leave, maternity leave, all that stuff. Great opportunities for advancement if you're willing to invest in yourself in your own time. Work outdoors in the sun and fresh air (at most stations, that is) There's usually an amazing company wide Christmas party and mostly all the slackers and naysayers and losers don't come to it so it's actually really fun.

    Cons

    Uniform shop is not actually a shop as you can not just go and buy what you need, so you will be stuck with what they give you for the year. The sizing is awful but they will pay for your alterations. If you are remotely tall you will need a lot of alterations. You'll be surrounded by workers who think "brains and emotion are not required" for this job, and they can just show up every day and do nothing, and basically make our grade look machine-replaceable. The training provided will not prepare you for what the job is actually all about. It will mostly only prepare you for trauma and emergency management, which is great, but you have to search for role models to help you do the most basic everyday things, and believe me these stars are few and far between. The RTBU entitlement and corruption can drive you mad, or you can just join in with them and become filled with bitterness and hate towards the company that feeds and clothes you. You choose. Either way if you don't join the union, it will look bad and although bullying and discrimination towards non-union member is not allowed rest assured people will resent you for it. Oh and it costs $30 a week.

  4. "A company run on bullying and fear."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Metro Trains full-time for more than 3 years

    Pros

    Free public transport. Decent remuneration and super

    Cons

    This is a place ran on bullying and if you speak up about it you get punished and labeled a trouble maker. Management have there favourites and most of the time its their own relatives. The latest tactic is management saying we are lucky to have a job, they hold it over us daily. Just last week everyone received the redundancy policy with zero context. I once was proud to work here, to think how wrong I was.

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  5. "Metro trains melbourne"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Junior Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Metro Trains full-time for more than a year

    Pros

    Good work life balance, flexible hours, good management

    Cons

    Long processes to get anything done

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  6. Helpful (1)

    "Toxic workplace, absolute terrible management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Facilities in Docklands
    Doesn't Recommend
    Negative Outlook

    I worked at Metro Trains full-time for less than a year

    Pros

    Paid fairly well and there are good people within the organisation, unfortunately the better you can handle a rod the further you will go in terms of development. If you are prepared to bite your tongue (unlike me) it is a stable company in a industry that will only develop more.

    Cons

    Management is horrid Its all about who you know Monthly pay (for salaried employees) Unfair HR team

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  7. Helpful (1)

    "Good money, but no career progression"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Station Officer 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Metro Trains full-time for more than a year

    Pros

    Excellent salary for the work you do Free travel throughout Victoria (bus, trains, regional trains, and trams) One of the best roster arrangement I've seen Don't mind the shiftwork, manageable workload

    Cons

    Very slow career progression, favoritism by Station Masters. Sometimes abuse by customers, but this is common for all front line staff. Not enough "engaging" duties, no offer to be involved with projects or other work that is non-operational related.

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  8. "Lots need to be done on Org culture"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager Labor Services in Melbourne
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Metro Trains full-time for more than 10 years

    Pros

    Salary is reasonable. Some managers care about Work Life balance.

    Cons

    Organisation Culture is an area what Metro needs to work on also in recruitment and promotion male being unfairly treated is really bad.

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  9. "Complacent workforce waiting out retirement"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - People Division 
    Doesn't Recommend
    Negative Outlook

    I worked at Metro Trains full-time for less than a year

    Pros

    Free public transport, decent pay, a lot of lovely people

    Cons

    Obstructive management behaviour, workforce extremely resistant to change. The complacency is saddening.

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  10. "Build software solutions for the business"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Digital Business Analyst in Melbourne

    I have been working at Metro Trains full-time for more than a year

    Pros

    Culture (people), rail and infrastructure domain

    Cons

    Limitations and constraints to business (contract arrangement)

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