8 June 2020
Racist, misogynistic, transphobic/homophobic
Anonymous employee
Middle Seat Reviews
2.8
24% would recommend to a friend
36% positive business outlook
Reviews by job title
10 reviews
3.0
6 Dec 2022
Recommend
CEO approval
Business outlook
Pros
Fantastic learning experience: plenty of opportunities to learn new skills, learn a new industry, and learn new tactics. You are also working with some of the best and most skilled people. The creativity oozing from these folks is truly inspirational. The benefits are also fantastic and staff appreciation is there too (not just a pizza party). Oh, and the agency is unionized.
Cons
No communication + miscommunication = toxic work culture. Tons of microaggressions from higher level staff to lower level staff (and to myself, which made me very uncomfortable), and a person (who is a POC) who was literally hired and worked for only a month "quit" unexpectedly. Also, there is no HR department.
2.0
5 May 2022
Recommend
CEO approval
Business outlook
Pros
Very high profile and exciting clients. Middle Seat is considered one of the "best in the biz" when it comes to digital and I'd say we've definitely earned that reputation. Pretty great benefits too.
Cons
Staff are overworked, perpetually burnt out, and we're constantly short staffed. No one stays past 2 years and there's very little reason to; the work is repetitive and exhausting. Promotions are far and few in between and based on arbitrary terms, if management likes you and you're a favorite or how long you've been there. Management is practically non-existent and one team director in particular is a huge mansplainer (or so I hear) and no one seems to like him. Partners are extremely unhelpful, as another reviewer noted. Morale is also pretty low at MS right now. We've recently had an exodus (and someone got fired) – all people of color – and many others are plotting their exits. Not exactly the kind of environment people want to be in.
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