Thoughts on Milestone Centers from long-term employee
Pros
I've been with Milestone Centers for over 10 years and the best things about the agency are its employees and its mission. I can only speak from an administrative standpoint as I do not work in direct care with clients, but many administrative, executive and supervisory staff have stayed with the agency for decades. Milestone is also very passionate about its mission of inclusion and equality for people with behavioral health and developmental challenges.
Cons
Milestone Centers has been around for nearly 50 years. While that does illuminate the success and passion of the agency and its employees, it also drives the mentality of, "well, we've always done things this way." Change and adaptation can come at a glacial pace. The agency does not receive strong support from its board of directors. The turnover rate for direct care staff is exceedingly high, underlining the poor pay rates for the workers that are truly the most important in delivering the agency's mission.