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Milestone Electric

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Milestone Electric Reviews

3.9

71% would recommend to a friend

(67 total reviews)

Mark Robison

78% approve of CEO

70% positive business outlook

Milestone Electric has an employee rating of 3.9 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Milestone Electric employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

67 reviews
3.0
18 Oct 2021
Recommend
CEO approval
Business outlook

Pros

1) Good van. 2) Easy to take time off. 3) Still a few very good techs willing to share knowledge. 4) They stand behind their very, very, very expensive work.

Cons

1) Milestone has moved into pure sales. They value "techs" who sell things and "flip" systems (convince a customer to replace equipment). 2) They make their techs literally tear apart customer equipment in search of problems. Their "process" takes 2-3 hours per system, and the tech makes very little money (well under minimum wage) unless he sells something. It puts you in an ethical conundrum: make far less than a living wage, or find a problem so you can sell an overpriced solution just to make a reasonable income. Also, this constant tearing apart of the system does real damage, shortening the life of the equipment; and if you don't do it, they punish you - even take away your pay. 3) The pay is never correct; you really have to track your pay because it is always short. 4) They hire their friends from church who have no knowledge or experience and put them in high paying management roles... it's really bloated at the top with patronage jobs. 5) They make you wear a hokey uniform that is uncomfortable and straight out of the 1950s.

3.0
26 Jan 2018

A Company Losing Its Focus on Its Customers and Employees People

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are Friendly and respect one another at work Company has a proven track record

Cons

Some Managers will never admit fault and will lie to protect their jobs Upper management only listens to managers, and only pretends to listen to field personnel. Direct Quote from Owner" If you want to make money? Go out and sell something, If Your not Making money I will find people who will!" Sounds like a car lot. There are people who have to sell to make a paycheck. Not a win, for the customer. If the customer needs service and or parts of course it is a win. But when the customer seems to need parts at every visit? not a Win... Managers only go in the field if there is a very disgruntled customer. A bad Customer is more valuable than a good employee. for field service personnel they have to sell to make a living. and the only people who have the opportunity to sell Equipment are those chosen by management. their buddies.... Managers promise Nate certification training. I was there over 2 Years and I was never sent to a Manufacture sponsored training. Expensive Benefits, no matching on any type of retirement savings .Some Managers will lie to protect their jobs and put Awful customers before awesome field employees

avatar
Milestone Electric Response
8y
Dear Former Employee, I hate to hear that this was your experience. We always want our team members to feel valued and supported. I would love to talk to you more about this and get your feedback on how we can reconcile this situation. Please give me a call at 214-205-8830 at your earliest convenience. Best Regards, Alyssa
1.0
24 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Structured company, inventory and fleet are on point

Cons

Pricing made high on repairs so the company can move equipment. Insurance is very high. In house schooling is designed to push out experienced technicians and replace them with inexpensive sales technicians. It used to be a good company now its all about selling boxes (equipment). Not much diversity.

Viewing 1 - 3 of 67 Reviews

Glassdoor has 68 Milestone Electric reviews submitted anonymously by Milestone Electric employees. Read employee reviews and ratings on Glassdoor to decide if Milestone Electric is right for you.