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Minacs Technical Customer Service Rrepresentative reviews

2.7

49% would recommend to a friend

(3 total reviews)

Anil Bhalla

Not enough data to show CEO approval

49% positive business outlook

Reviews by job title

3 reviews
1.0
9 Sept 2014
Recommend
CEO approval
Business outlook

Pros

yes I have a job, but as the cost of living keeps going up pretty soon we won't be able to afford to travel to this job anymore.

Cons

Poor wages, tools not working, They keep asking for more and more yet take away any benefits we had - example paid break, paid sick days, have to arrive 15 minutes early ( unpaid ) to find a working computer that also has a Working mouse and keyboard, clean it all up and then sign into the computer and all the app's needed to do the job! Were as manufacturing companies pay their employee's for that setup time!

3.0
4 Aug 2014
Recommend
CEO approval
Business outlook

Pros

compensation is decent they provide split offs. entirely day shift and / or rotational at the same time. good transport facility provision of Provident Fund as part of compensation. lots of opportunities to work on different processes that suits your qualification. good brand image

Cons

there is huge disconnect between what is expected by Quality team and what is being trained. the Operations Managers dont even interact with the new joinees periodically and understand their needs. the Quality team only likes to fail the new joinees in mock calls and expect the joinees to know what is not thought. the Quality team is biased and only want to show their superiority and boss over the new joinees. they dont look at what good things the new employee bring to the organization. those who make through mock calls also quit because of lack of hands on training and different expectation from different Quality & Operations managers.

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