Working at Concentrix | Glassdoor.com.au

Concentrix Overview

Fremont, CA (US)
10000+ employees
2004
Subsidiary or Business Segment
Staffing & Outsourcing
$5 to $10 billion (AUD) per year
In a world full of average, we stand out. We believe experience is everything. Period.

To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together ... Read more

Mission: We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

Company Updates

  • We recently celebrated Team Lead Appreciation Day around the globe- its so important to recognize the wheels that make our team cars move each day. Thank you to all of our Team Leads, we hope your day was special.

  • Our modernized sites around the world have been build to be a comfortable place to share and collaborate as a team. On a day to day basis we love hearing how we can disrupt the market place and innovate our client solutions even more. We love to see groups like this one come together and bounce new ideas off of each other.

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Concentrix – Why Work For Us?


Be part of an award-winning organization that invests in the future and prides itself on high integrity and exemplary character. 

 At Concentrix, the work we do impacts countless people around the world. Each day, from more than 40 countries across 6 continents, our staff helps the world’s biggest and best brands deliver next-gen customer experiences. We do so by being bold in our decisions, being tenacious in our pursuit of excellence and always helping each other be the best we can be. It’s part of what makes us different by design.

  As part of the Concentrix family, you’ll find everything you love in a company and so much more! We offer thousands of learning and development opportunities, trips to tropical locations and can-you-believe-that celebrations, clear paths for career development and even robust compensation packages. We also pride ourselves on our rich culture and diverse staff. But don’t just take our word for it – our leader Chris Caldwell was added to Comparably’s annual Best CEOs for Diversity 2019 list for a reason.

 Do you have what it takes?

 If you’re ready to be challenged and make a real difference with other like-minded individuals around the globe, then join us and find out why more than 225,000 people call Concentrix home. Live it. Love it. Experience ONE CONCENTRIX.

We wear our culture on our sleeves!

We strive to provide the best possible customer experience for all our clients’ customers. We think differently from our competitors because we understand the unique challenges our clients and their customers face.

Experience is everything because great experiences create better engagement. And, better engagement means better business outcomes for everyone. That’s our everyday life at Concentrix.

We are a global partner with ambitious, progressive business leaders and are always looking for ways to disrupt the market by being absolutely obsessed with making our clients’ businesses better. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands.

 

We are a passionate company powered by passionate people.

 

 

We might be in forty different countries but our people are ONE global community.

At Concentrix, we believe our people are at the heart of everything we do. That’s why we’re FANATICAL about our staff. Without our diverse and unified Concentrix family, we would be nothing, so we’re always on the lookout for ways to give back to those who make all our success possible.

 It doesn’t stop at the door to the office though. Our staff prides itself on being active and involved in the communities in which we work and serve others.

No matter what way you’re looking to make a difference, we have something for you! From empowering women leaders to discuss REAL change as part of our dynamic Network of Women program, to helping raise money for local charities by taking part in PRIDE events, to providing medical services on site to select regions around the world – we truly do it all!

 Giving back isn’t just a fad to us. It’s how we work and live at Concentrix. With 125 locations and counting, our staff can count on support everywhere they turn. Join us. Be the difference in our success! Be ONE CONCENTRIX.

 

Our people are our voice and we are LOUD.

At Concentrix we know our people are our biggest strength, and we love when they share their growth stories. Around the globe, our staff are challenged to be disruptive every single day and that disruption is not only what makes us grow as a team, but also our people grow as professionals. We are proud to develop our people from within and see them move up in their careers and in the Concentrix organization.

In a world full of average, we stand out. Being fanatical about our people means providing them with the support and resources to learn and advance in our career. Worldwide our teams have access to live learning opportunities, career pathing support and even online learning portals with university level courses. We recognize talent from the moment of hiring and we are proud to support our employees to achieve the highest levels of success.

It takes many people to keep us running as quickly as we do on a daily basis- and we are grateful for each one.

Concentrix Reviews

  • Featured Review

    Helpful (5)

    "Concentrix rocks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Lynchburg, VA (US)
    Current Employee - Operations Manager in Lynchburg, VA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Concentrix full-time (More than 3 years)

    Pros

    I started with this company 4 years ago. Everyday I am excited to get up and go to work. The impact that we have on each other's lives is awesome. Everyday poses different challenges that as a team I am always confident that we can overcome. If you show up with a good attitude and desire to grow there truly is no ceiling to how far you can grow. The site always has something positive happening whether it is a food truck, pizza or bagels on the weekend, you can volunteer with the company to help out the community or play softball. I'm grateful that this company took a shot on me.

    Cons

    I have nothing negative to say

    Advice to Management

    Keep rocking and communicating with us. A lot of things are changing but continue to keep us up to date.

See All 5,310 Reviews

Concentrix Photos

Concentrix photo of: We stay proud to stand by #PRIDE #CNXPROUD
Concentrix photo of: Proud to offer our South American teams free eye exams and the opportunity to purchase eyeglasses onsite.
Concentrix photo of: Many of our sites are lucky to have start of the art fitness facilities #Fitness #CNXHealth
Concentrix photo of: The most important thing in the world is family and love- John Wooden. Family day celebration success!
Concentrix photo of: Crushing the Belfast City Marathon as a TEAM
Concentrix photo of: Concentrix celebrates the launch of one of our newest clients, Rogers Bank
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Concentrix Interviews

Experience

Experience
61%
19%
20%

Getting an Interview

Getting an Interview
50%
15%
14%
8
8
3
2

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Technical Support Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Concentrix.

    Interview

    The interview process involves an assessment centre. There were about 10 people in the main room where the leaders described the next stage's process. What is involved in the process is a 1-on-1 interview and then a role play phone call with one of the leaders.

    Interview Questions

    • Typical interview questions asking about you personally and some behavioural questions   Answer Question
See All 1,028 Interviews

Concentrix Awards & Accolades

  • #9 in 50 Most Loved Companies, Glassdoor/Love Mondays, 2018
  • Top 50 Best CEO's For Diversity, Comparably, 2019
  • 2019 Outstanding Employer For Large Enterprise, PEZA, 2019
  • 2017DSCI Excellence Awards - Privacy Leader of the Year -Sandeep Bansal, DSCI, 2017
  • Highest Percentage of Differenty Abled Employees, STPI Export Awards, West Bengal, Kolkata, 2017
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