ModCloth Reviews

I was lucky enough to start at ModCloth in 2013, when it existed as a caring, creative amalgamation of the most incredible people I’ve ever worked with. They were and continue to be my closest friends, even though most of us no longer work there. Some quit, most were fired, and many (myself included) were told that they would eventually be let go, forced to essentially watch a brand they so cherished crash and burn as they waited 6 months (yes, 6!) for the end. Sidenote: an exec at the time apparently apologized offhand for the messy August 2016 layoffs by saying with a laugh: “You know when a hunter shoots a deer, but doesn’t get the kill shot, and the deer just has to bleed out in order to eventually die? That’s kind of what we did to you guys.” These are the kind of tone-deaf people that are in charge. As we waited for our end dates, it became clearer and clearer that ModCloth had abandoned its mission long before the August 2016 restructuring. There is ZERO TRANSPARENCY and you are safe to assume that anything an executive says is a lie. Matt Kaness is a manipulative, uncaring person to his core. At all-hands company meetings, he would stand at the front answering “questions submitted to him by employees” off a piece of paper. No employees received any call to submit questions prior to the meeting. He made the questions up so he could announce twisted plans under the guise of transparency. Most importantly: Matt Kaness hates the plus-sized community. Entire campaigns would be taken down from the site after he caught a glimpse of plus-sized models who didn’t fit his hourglass, size-10 limit. The whole Retire the Plus scheme to have customers shopping together in one, utopian fantasy was a SHAM in order to focus less on plus sizes, and it is entirely what caused ModCloth to hemorrhage money beginning November 2015. The moral disconnect the comes with the Walmart acquisition doesn’t surprise current or former employees in the slightest. I sincerely hope increased funding from Walmart gives everyone still working there the job security that’s been absent for over two years. I’m thankful to ModCloth for giving my career its start, I’m endlessly thankful for the people I met, and I’m thankful to be out of that toxic environment.

It used to be so fun working here. It has gotten progressively worse. Employees have no say in anything. You would think a company that started the way this one did would invite employee input on a lower level. It is so inconsiderate the changes they make which effect our work experience, our livelihood here. On top of this, the changes are constant unlike any company I've ever seen. They say its because of growth but you get the feeling It's because they simply do no know what their doing and are trying anything and everything to see what works. Rather it works or not, rather it ends in absolute disaster, the expectation is the same of their employees. Oops, we messed up yet again, mandatory overtime, It's up to you lowly peons to fix our mistakes once again. If we mess up too bad, we wont admit wrongdoing and do not dare voice your opinion about it, or well limit your opportunities or cut you loose. Stop complaining! There is ineffective management at all levels of this company. It has been a disaster some of the promotions they have made. Not surprising, often a promotion or future potential is based on who you know, if they like you and if you fit into their so-called 'Modculture". Smile, play the game. kiss up to people, go to company events during or after work. gossip about how other employees here are terrible and you will go far. Laugh at them too after they walk by. This so called 'Modculture' is nothing more than a disguise for unprofessional behavior and leadership, backstabbing, favoritism, unethical behavior, resentment and revenge. Learn to accept people as they are. Everyone isn't interested in the 'Modculture', that doesn't mean that their not as entitled, deserving and capable to help in making Modcloth a success. Your blind tunnel vision has overlooked great potential leaders who have given up or moved on to bigger and better things elsewhere outside of Modcloth. Certain bosses don't speak to you, leads relax at their computers laughing exchanging comments about how certain (fill in the name of employee),suck. Perhaps leads and managers should look in the mirror and ask themselves how they can improve, be more professional and do their jobs correctly, which is nothing but average at best. This culture is poisoning, its not something to be proud of. There seems to be an unspoken tolerance for those whom, as long as they do their job well aren't required to be professional. Guess what? The two go hand and hand. One without the other is useless. Perhaps Modcloth should use the same mentality they have for their customers and their 'Modgirls', and apply it to their employees. We are not disposable and replaceable products, we are the heart and soul of your company, same as your customers and no 'Wowza Wednesday' or occasional gift card can disguise this fact. Appreciate the people you have. Respect them. Hold leads and managers who are unprofessional and getting away with murder accountable, don't just let them linger. Do not continue to think that employees are just going to continue to accept whatever it is that you give them and tolerate it, because we need you for a paycheck. Many employees are ready to jump ship as soon as another opportunity becomes available and they are looking. Your going to loose many good people because as Modcloth grew, it began to overlook and be ungrateful to the people who made and continue to make her great. Replacing them is no guarantee. This isn't a franchise of stores where there's a blueprint. Your figuring this out as you go along, so you need to appreciate the people you have. If you feel that you have already done enough for them, then go back to the drawling board and start over. Start with not taking people for granted. Saying you don't take your employees for granted simply isn't enough. Show it with tangible actions. Metrics are a joke. I understand the point and purpose of metrics however they are often flawed and the bosses (who aren't actually doing the job that we do daily), have no clue of the many situations and scenarios we come across that effect the outcome of metrics. On one hand were laughing at the ridiculous and impossible daily goals while at the same time stressing that our jobs or being a 'favorite' is on the line, for goals that we often have no control over. Great way to instill confidence in your employees. Thanks. Many are working hard but because they don't see this holy grail of a number, they incorrectly assume were slacking off or being ineffective. They claim they do understand but they simply do not. It's like watching an episode of 'Undercover Boss'. Unless you do our jobs consistently and daily, you have no idea what were trying to explain to you about It's flawed concepts. They don't listen to us though, we have no voice here so it's pointless. We take all the surveys in the world and hardly nothing ever changes it only gets worse. Get under the wrong bosses skin and watch out! They'll be out to get you. Doesn't matter if your a good employee or not, you've upset them and now they have a vendetta against you. Your days will be numbered. Don't worry, they'll come up with some 'convenient' excuse. I don't mean to be so negative but read the other reviews. In one way or the other were all saying the same things, so It's not a coincidence, nor are we simply being negative, unhappy or pessimistic employees. Using that excuse to justify the employee reviews is a mistake and shows a lack of grasping reality. If we said all rosy things and painted a rainbow, I'm sure they'd have no problem with that review but I cannot in good faith and conscious, do that.