Modern Milkman Reviews

3.5

63% would recommend to a friend

(79 total reviews)

62% positive business outlook

Modern Milkman has an employee rating of 3.5 out of 5 stars, based on 79 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Modern Milkman employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

79 reviews
1.0
20 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Decent benefits. Learning, Health, Working from Home

Cons

Where to start... Things were fine until the summer of 2022, when the decline set in. Making half the tech team redundant, even though it is tech that the business is built on. This continued slowly into 2023 using PIPs and other means to finally cut the team to 5 full-time onshore developers (from over 30) After a failed launch into France, the decision is made to stop trading in France, but they reward the failing managers with SLT board member places so they can continue with their "great work". A new CGCO Officer was appointed who systematically removed good people doing good work. These people were soon replaced with two "close friends" of the CGCO at director level. Product Direct who achieved absolutely nothing during my time there and a Growth Director, who has only managed to grow her own team to 25+ - 5 times the number of onshore developers left. On top of all that a new CTO was appointed, who in my opinion, is way out his depth. No “team meetings” and more 1-1 meetings with the aim to divide and conquer, so nobody has any idea of the vision. He also has little or no knowledge of the technologies used to drive the day-to-day services. If you are thinking of joining Modern Milkman then my advice would be "don't" - you will be over worked, and underappreciated until a time when you are classed as surplus to requirements and forced out.

1.0
3 Aug 2023

Toxic work environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some incredible people at lower levels

Cons

Approach to people is shocking - 3-4 rounds of redundancies per year, with staff disappearing within the hour. Then replacing staff who have been made redundant with friends and acquaintances under very similar job titles - surely this is illegal?

1.0
11 July 2023

Avoid at all costs

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, great mission, talented people (well what’s left)

Cons

Let’s start with the inadequate SLT which seems to change more than I have hot dinners, they are inexperienced friends who don’t care about anyone who works with them, don’t care about the mission or the customers and just line their own pockets! Most of the SLT are on 200k + yet they made the majority of the work force redundant…. and continue to make redundancies because they haven’t got a clue what they are doing and continuously get it wrong. The people on the ground doing their jobs day in and day out are not cared about, they fight and fight for what is right and just get pushed down and then blamed when things go wrong yet the management chose not to listen when they should unless you are in the friend circle that is, then you are okay and can do what ever you want to whoever you want without any repercussions. The HR team are laughable and cannot be trusted! They cannot and will not stick up and defend the SLTs poorly executed decisions on how they treat their staff and just says Yes to everything regardless if it’s right or wrong. A data driven technology company is also laughable! They don’t have a clue what's going on and the countless problems they chose to ignore with their ‘greenfield’ technology platform, they have no staff left in technology and don’t seem to care because they just want to plaster and hide problems rather than fix them … Let’s talk culture .. I think you could describe the culture in one work TOXIC! It’s an absolute blame game, management are backstabbers, only listen to their friends and portray this loving and caring culture but actually when you’ve seen them in action on how the exit good people and make false redundancies up you see the real problems in the organization. The CEO is absolutely shambolic, he picks one person on the SLT to listen too and changes his mind often because he can’t make decisions for himself and this will be his third (I think) failed business Finally the company is financially unstable, they lost millions in investment because investment companies pulled the agreed investment, but of course that was due to the war in Ukraine, they’ve been making redundancy rounds for nearly a year now, they are making constant consolidations to routes and rounds, they over charge customers consistently sometimes by 100s pounds and don’t care to fix it on the chance customers won’t notice and let’s not talk about the money they wasted trying to go into the France market - yet they are data driven.

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Glassdoor has 87 Modern Milkman reviews submitted anonymously by Modern Milkman employees. Read employee reviews and ratings on Glassdoor to decide if Modern Milkman is right for you.