Honest observations/takeaways from the job
Pros
Free soda The people are fairly nice, some feel like family already after a short time. Comfortable environment, warm workplace feel not bland or boring. Fun performance measures (got to shoot a basketball for extra commissions) Danny (the trainer) was cool Other honorable mentions: Danielle and Heidi
Cons
Imbalanced leadership Favoritism in promotions and rule enforcement Vague attendance and performance policies Unclear consequences for mistakes (job/security impact) Unprofessional termination process Immediate firing communicated via text Trust for advancement appeared to be removed after one significant error, overriding prior performance expectations. Training resources were limited due to competing job demands on trainers Onboarding quality suffered because training responsibilities were not fully separated from production responsibilities This created inconsistent instruction and increased reliance on trial and error learning