Mukuru Reviews

3.3

69% would recommend to a friend

(108 total reviews)
avatar

Andy Jury

92% approve of CEO

65% positive business outlook

Mukuru has an employee rating of 3.3 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

108 reviews
1.0
10 Apr 2025

Toxic is the word.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Colleagues are great, only because everyone is trauma bonding. - Working remotely for most of the time. But you will work after hours with no overtime. - HR did well with their onboarding, you’ll feel like you made the right decision UNTIL…

Cons

- You start feeling overwhelmed because of the workload. You are a one man team managing work for the entire Mukuru Group. - There are NO processes and structures in place. You will receive instructions from everyone AND they will tell you how to do your job. - Extremely high employee turnover that is not normal for any company that has been running for 20 years! They will ask you to be patient with them and walk the journey with them. - Older employees view the new hires as threats. Good luck getting them to show you the ropes without subtle jabs at how long you’ve been in the workforce and how incompetent you are. - No medical aid and no retirement, working there will send you to an early grave + mental health issues. Please choose wisely.

1.0
24 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Starbucks Thursdays - free coffee

Cons

High staff turnover. organisation is constantly recruiting. Lack of structure, systems and processes especially in Marketing department. Constantly pulled into unnecessary meetings. No clear lines of roles and responsibilities. Bad Management style.

1.0
28 Mar 2024
Recommend
CEO approval
Business outlook

Pros

The welcome was great. So much so that it blinded me to the possibility of being left emotionally tormented. The workload was also insane! They expected so.much out of one person. No work life balance at all.

Cons

It doesn't matter how much you cry out for help regarding workplace bullies in the organisation, you're ig ored and the bullies are rewarded. This kind of treatment is being documented all over the world. Workplace bullying leaves people with ptsd, major trauma and it s about time people speak up and name the organisations that allow these bullies to thrive in their organisations. Before joining ask about their policies against workplace bullying.. those bullies that tormented me are still at the organisation,safe and protected by the organisation.

Viewing 1 - 3 of 108 Reviews

Glassdoor has 120 Mukuru reviews submitted anonymously by Mukuru employees. Read employee reviews and ratings on Glassdoor to decide if Mukuru is right for you.