NW Natural Reviews

3.2

44% would recommend to a friend

(78 total reviews)

David Anderson

72% approve of CEO

48% positive business outlook

NW Natural has an employee rating of 3.2 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NW Natural employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

78 reviews
4.0
15 May 2026

Great place to work

Recommend
CEO approval
Business outlook

Pros

People are very nice and hard-working

Cons

Departments are understaffed and overworked.

2.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits due to the union fighting for employees. Has potential to be great.

Cons

Lack of communication when it comes to department re-structuring. Company management has favored departments. Treating employees as liabilities instead of assets. Lack of support and transparency from all levels of management.

2.0
2 Mar 2026

Too many middle managers...little to no management training

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall company culture is a good one. Long-time employment is a staple of the organization when a company has been around as long as Oregon has been a state! It's not unusual for folks to be there 10, 20, 30+ years. Co-workers were great to work with, and there are some managers who are really terrific!

Cons

Sadly, there is a prevalent bad practice of promoting folks into management roles without really giving them any management training. The sole reason they're promoted is seemingly because of which Sr Manager/Director they're friendly with and/or how long they've been working for the company. Lots of favortism! There are people in those upper positions who have no business managing people. Then there is shock & surprise when long-tenured employees express burnout or make the difficult decision to leave the company.

Viewing 1 - 3 of 78 Reviews

Glassdoor has 85 NW Natural reviews submitted anonymously by NW Natural employees. Read employee reviews and ratings on Glassdoor to decide if NW Natural is right for you.