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      Naples Hotel Group

      Engaged employer

      Naples Hotel Group Reviews

      3.0

      45% would recommend to a friend

      (93 total reviews)

      Mike Bou-Sliman

      47% approve of CEO

      39% positive business outlook

      Ratings by category

      3.2

      Diversity and inclusion

      3.0

      Culture and values

      3.0

      Career opportunities

      2.9

      Senior management

      2.8

      Work/Life balance

      2.8

      Compensation and benefits

      Naples Hotel Group has an employee rating of 3.0 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Naples Hotel Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

      Reviews by job title

      93 reviews
      1.0
      4 Aug 2021

      Treats employees horribly, no management, no training, pays well under what people deserve

      Assistant housekeeping supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      I genuinely can’t think of one good thing about my year of working here. And I’ve been in the cleaning business for 6 years

      Cons

      Flagrantly racist and sexist management and workplace culture Even after I asked many times, they wouldn’t provide me with HRs number or contact. “Open door policy” is a complete lie Lies about promotions to give you extra responsibilities and work, without raising wage Highest employee turnover rate I’ve ever witnessed Disgruntled and upset employees are an every day thing

      avatar
      Naples Hotel Group Response
      4y
      The accusations in your review are alarming. Our Human Resources department can be reached directly at 239-206-4273 or 813-336-4203 from our corporate office phone numbers which are posted publicly online and not a number you would need to obtain from a supervisor. Since your review is anonymous, we will wait for you to reach out to investigate this further.
      5.0
      29 Sept 2018

      Naples Hotel Group

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I enjoy working for NHG because of the opportunities that are given. You are able to grow from within and are challenged each day. It is not just an easy job that you can coast by each day. You are challenged, motivated, and expected to put 100% into your work. Not to brag, but this has always been my work ethic. I do things the best I can or I don't do it. I can not give a 50% performance. This is why I work so well with NHG. Upper management/corporate not only expects this but leads by example. There are hard working owners that I appreciate.

      Cons

      I would not be human if I did not think that the long hours were a con. You definitely put your time in and more. But time comes with the dedication.

      avatar
      Naples Hotel Group Response
      7y
      Thank you for your dedication and work ethic, hard work does not go unrecognized by us! It helps us to operate great hotels that perform well in revenue and guest satisfaction. We’re open to ideas that help us improve operations to either cut long days and allot you more time to spend with guests or training. You know we believe in being approachable, so if you’d like to discuss your feedback here in more depth we’d love to chat.
      1.0
      23 Mar 2018

      Not worth the stress

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Promote from within -My GM was great just the company that’s horrible

      Cons

      -Low pay -high employee turnover - no health insurance - budgets were off. How we’re supposed to get by with only 5 laundry hours after a sold out night, I will never know. -they say “hospitality from our family to yours” but they don’t treat you that way

      avatar
      Naples Hotel Group Response
      8y
      We appreciate your feedback and am sorry to hear we failed you in extending our company culture. Our purpose is a top priority for us and we spend a lot of time nurturing this with our managers. As our portfolio grows, we continue to add more infrastructure to offer our team additional support and resources. I am happy to inform you that we are offering health insurance to associates at all line levels now. As our company continues to grow more benefits will be added.
      Viewing 1 - 3 of 93 Reviews
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      ReviewsNaples Hotel Group reviews

      Glassdoor has 95 Naples Hotel Group reviews submitted anonymously by Naples Hotel Group employees. Read employee reviews and ratings on Glassdoor to decide if Naples Hotel Group is right for you.