National Captioning Institute Reviews

Low pay for the industry, tough workload, constant threat of lay-offs as the company transitions to AI captioning, random schedule changes, evaluations every three months where you must prove you can caption at 97% or sometimes 98% accuracy, schedulers change your assignments at the last minute and some of them know very little about captioning. Since it is work-from-home, there isn't much socializing, so it was hard to get to know my coworkers. The people I did talk to felt unappreciated and like their jobs were constantly at risk and that management did not really understand the workload.

Odd hours No room for growth Automated captioning taking over