National Funeral Directors Association Reviews

Senior management has little to no direction. Membership numbers were on a decline and management was not worried about the decline in members only about the additional money needed to come in to compensate for the loss of members. A pervasive attitude of "Everyone can be replaced" comes from the top down. Of course that statement does not apply to upper management. While organization may ask for input or ideas, the responses were either dismissed or even discouraged if input was not what management wanted to hear. One employee was told that the employee care to much about the job, the department, the organization and the relationships had with those involved with the organization. Promotions and advancement were rarely available. (Except to upper management) However, there was no problem extending duties beyond scope of position. The distribution of these duties was also not very equitable. A small number of staff often would work long hours and take care of other department's shortcomings to complete tasks. Also, there was a lack of appreciation for completing these duties. Executive Board does care about the organization. However, they become figureheads as they move up. They can control the direction of the organization. Yet, board members who seek change often no do not continue on the board.

Senior management appears and continues to show it does not value opinions, observations or input of staff. Recent high turnover is a product of that as well as managements' pervasive theory "Everybody is replaceable". Compensation is low for the amount of work put in. Management does play favorites.