Pros
*You will develop a strong work ethic *You will learn a lot of people skills *You will gain a good amount of IT knowledge
Cons
The atmosphere is always hectic and hostile. Management is always breathing down your neck (Mainly the CEO). You will be micromanaged for your entire stay at National Networks. They do not respect their techs time. I get putting the customer first, but they do that to a fault. You will constantly be staying overtime, while also being told to keep your hours under 40. This bundled with being on-call is a nightmare. From the swath of alerts that go off during the early A.M. hours to the frequent weekend calls, you will not have a moment of peace and will be on edge your entire week of on-call. It took me over a month away from National Networks to be able to relax at home again. They do mention (in words only) that your work is appreciated. Not once during my tenure there did I actually feel like my work was appreciated by upper management. I also felt like I was constantly walking on eggshells, trying not to make one wrong move to get fired. National Networks will fire employees seeming at random with little to no reason (Except for that time one of the techs got fired simply because the CEO didn't like him). Also, no PTO for the first year and no insurance for the first 3 months is really bad. I was lied to in the interview about PTO, was told after my 90 days I would get 7 days of PTO. Found out after my 90 days that it suddenly changed to 1 year. The lack of insurance was a surprise. I am glad I was able to avoid getting sick during my first 3 months here.