Does National Quality Forum pay their employees well?

According to anonymously submitted Glassdoor reviews, National Quality Forum employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at National Quality Forum. This rating has been stable over the past 12 months.

How satisfied are employees working at National Quality Forum?

37% of National Quality Forum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Quality Forum 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at National Quality Forum?

Manager (7) , Project Manager (6) , Director (4) , Analyst (3) , Project Analyst (2)

What are the pros of working at National Quality Forum according to real employee reviews?

"Good benefits and office location." ((in 20 reviews)); "Smart people dedicated to improving the health care system." ((in 8 reviews)); "CEO is forward thinking, driven, and dedicated to the mission of improving health care quality and equity." ((in 5 reviews)); "Offer Flexible hours." ((in 5 reviews)); "Intelligent and knowledgeable staff on projects" ((in 5 reviews))

What are the cons of working at National Quality Forum according to real employee reviews?

"General lack of confidence and trust in senior leadership." ((in 8 reviews)); "Staff have extremely low morale (especially compared to past years)." ((in 5 reviews)); "He has difficulty with written and oral communication and often frustrates himself because he can’t convey simple ideas." ((in 3 reviews)); "Incompetent executive leadership team" ((in 2 reviews))

What are employees saying about National Quality Forum redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Quality Forum redundancy and their outlook for job security at National Quality Forum in 2026.

National Quality Forum Reviews

2.8

37% would recommend to a friend

(69 total reviews)

Dana Gelb Safran

34% approve of CEO

35% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (69 reviews)

National Quality Forum has an employee rating of 2.8 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have an average working experience there. The National Quality Forum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

69 reviews

2.0

14 Sept 2025

Nonstop treadmill of organizational change

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- Team members are smart, supportive, dedicated, and mission-driven - Mission to improve healthcare across the U.S. is meaningful and exciting - 401(k) match is great

Cons

- Uneven distribution of work among staff - Multi-week delays in any work that requires review or direction from certain departments shared with Joint Commission (Legal, HR, some IT, senior leadership) - Seemingly endless organizational change (multiple rounds of layoffs, reorganizations, integration with Joint Commission, retitling of employees). NQF often fails to follow through on promises to provide additional guidance during these changes. For example, most staff were retitled Apr '25 and HR promised to share an career ladder with new job titles and descriptions to help us understand the changes by Aug '25. Now it is five months later and we have not heard of any progress on this.

1.0

2 May 2025

Was once a great organization

Director

Recommend

CEO approval

Business outlook

Pros

The staff The original mission

Cons

No longer lives up to its core tenets

2.0

28 Apr 2025

Taken over by Joint Commission, ruined an amazing org

Manager

Recommend

CEO approval

Business outlook

Pros

Good mission, good work, decent benefits

Cons

NQF got bailed out of bankruptcy by The Joint Commission. The messaging was that NQF will retain its identity and autonomy separate from TJC. That is not the case at all. Every 2-3 months they make incremental changes that have merged NQF into TJC. At this point we have literally been told that we are now TJC employees and they are starting to direct our project work. This has made things worse for employees. NQF was already not good at investing and building their employees (specifically anyone director and below), but now they have zero grounds to do so. Just recently they allowed TJC to restructure NQF's employee structure and demoted managers to analysts. The messaging was that this doesnt affect anything so dont worry about it. This is just one exampled of how the leadership has completely lost their backbone to defend itself against TJC. If you are later on in your career and are coming in for a specific project you have wanted to work on, this might be a good fit. But if you are early in your career please be careful considering this place to work. There is little to no onboarding. There is no training. There is no development plan. And now there is no guarantee your job will not change at the whim of the TJC leadership. TLDR: NQF is basically run by TJC now. No investment in developing employees, especially junior staff. Leadership has no backbone. But good mission and good work trying to improve healthcare.

Viewing 1 - 3 of 69 Reviews