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National Quality Forum

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Nonstop treadmill of organizational change - Anonymous employee National Quality Forum Employee Review

2.0
14 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Team members are smart, supportive, dedicated, and mission-driven - Mission to improve healthcare across the U.S. is meaningful and exciting - 401(k) match is great

Cons

- Uneven distribution of work among staff - Multi-week delays in any work that requires review or direction from certain departments shared with Joint Commission (Legal, HR, some IT, senior leadership) - Seemingly endless organizational change (multiple rounds of layoffs, reorganizations, integration with Joint Commission, retitling of employees). NQF often fails to follow through on promises to provide additional guidance during these changes. For example, most staff were retitled Apr '25 and HR promised to share an career ladder with new job titles and descriptions to help us understand the changes by Aug '25. Now it is five months later and we have not heard of any progress on this.

Explore other reviews about National Quality Forum

5.0
8 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Great work life balance and support from team members

Cons

I don't have any cons for NQF at this time. I enjoyed my time working here.

2.0
28 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Good mission, good work, decent benefits

Cons

NQF got bailed out of bankruptcy by The Joint Commission. The messaging was that NQF will retain its identity and autonomy separate from TJC. That is not the case at all. Every 2-3 months they make incremental changes that have merged NQF into TJC. At this point we have literally been told that we are now TJC employees and they are starting to direct our project work. This has made things worse for employees. NQF was already not good at investing and building their employees (specifically anyone director and below), but now they have zero grounds to do so. Just recently they allowed TJC to restructure NQF's employee structure and demoted managers to analysts. The messaging was that this doesnt affect anything so dont worry about it. This is just one exampled of how the leadership has completely lost their backbone to defend itself against TJC. If you are later on in your career and are coming in for a specific project you have wanted to work on, this might be a good fit. But if you are early in your career please be careful considering this place to work. There is little to no onboarding. There is no training. There is no development plan. And now there is no guarantee your job will not change at the whim of the TJC leadership. TLDR: NQF is basically run by TJC now. No investment in developing employees, especially junior staff. Leadership has no backbone. But good mission and good work trying to improve healthcare.

4
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