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National Quality Forum

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National Quality Forum Reviews

2.8

37% would recommend to a friend

(69 total reviews)

Dana Gelb Safran

34% approve of CEO

35% positive business outlook

National Quality Forum has an employee rating of 2.8 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have an average working experience there. The National Quality Forum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

69 reviews
1.0
8 Jan 2018

Sinking Ship

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart Dedicated Staff Great benefits Flexible schedule Had some great past CEOs and Senior Leaders in the past that served as mentors and role models.

Cons

CEO Shantanu - inexperienced/questionable ethics/charming, but untrustworthy, if he doesn’t like you he treats like dirt. I hope the board is watching him closely and has good liability insurance. CFOO Marc - Bully with a huge ego, little substance. He has difficulty with written and oral communication and often frustrates himself because he can’t convey simple ideas. He has little understanding of the departments he manages and complicates simple task. This one time progressive organization is taking a giant leap backwards. Everyone thinks they are getting fired because the CEO enjoys firing people. If you are seriously considering this company, this is not the right time. For the record, this would have been a completely different review had it been written in 2016.

1.0
20 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Intelligent, hardworking staff, good benefits

Cons

Everything mentioned in the Run Away and Don't Look Back Review is accurate. NQF Leadership's response on 10/19/2019 only pertains to a select group of people - the Quality Innovation team, very few of the Quality Measurement team, and the senior management group. The concerns raised in previous reviews have not been addressed by the senior management team. In fact, they respond to most people's concerns by saying that if people don't like it, then they can leave. This has been stated numerous times by the CEO and a few others. Instead of addressing the many concerns about the CFOO, who in fact treats most people in a bullying manner and with complete disrespect, the CEO has chosen to ignore the information. The CFOO employs a CYA strategy every minute of the day. The senior team has tried to implement some measures to help the low morale problem, but a few raffles won't solve the problem when management team members only care about themselves and those who they view most favorably. Any growth at NQF is reserved for the QI team and select people from the QM team . Also, regarding the outsourced Human Resources staff, they main person has shown over and over again that she will act only as the CFOO desires. As stated before, a number of concerns have been raised about the CFOO and his behavior, but each time she has shown her complete allegiance to him. NQF is also suffering because rather than admit that many of senior management don't have the skills necessary to run various aspects of the company, they act like the staff is the problem. The fact that NQF has only one main source of funding is a concern too. What happens if the one main source of funding decides to reduce the amount given to NQF? Departments are already short staffed. NQF's response that they hold true to their values of collaboration, leadership, passion, excellence, and integrity is completely untrue.

avatar
National Quality Forum Response
6y
Thank you for being an NQF team member for the past three years. Your contribution as a team member matters, as does your taking the time to share insight on your experience with us. We value and respect everyone on our team and our senior leadership is fully aligned on seeking all kinds of employee feedback, both positive and constructive, through a variety of venues including confidential meetings with HR and leadership. We use this information to inform our strategic and talent management discussions and actions.
1.0
27 July 2019

Love it or leave it?

Recommend
CEO approval
Business outlook

Pros

An organization with an important mission: improving health care and health by following the scientific evidence. Staff dedicated to the mission. Company-sponsored happy hours, team building and social activities, and recognition programs. Excellent pay and b benefits.

Cons

Workaholic culture with unbelievable work-life balance messaging. Mission is transforming but unclear to what: non-profit consulting firm open to corporate influence or neutral convener of health care stakeholders building consensus and applying science to improve quality of health care? General lack of confidence and trust in senior leadership. Roughly 60% staff turnover in past couple years, some voluntary and some not.

Viewing 1 - 3 of 69 Reviews

Glassdoor has 71 National Quality Forum reviews submitted anonymously by National Quality Forum employees. Read employee reviews and ratings on Glassdoor to decide if National Quality Forum is right for you.