Pros
-Good Snacks -Lots of learning to be had -Fast paced so you'll never be bored... (Also a con because it's always so stressful) -Some coworkers are pretty fun to be around -Social events are nice to relieve stress (believe me you'll need it) -HR and the female manager were very patient, open, and understanding. -Everyone is pretty helpful when you have questions.
Cons
-VERRRY micromanaging. If they had a motto it would be 'control is better than trust.' Always looking over your shoulder and second-guessing everything you do. -They say there is room for growth, but you just get more responsibility with no pay increase. -Pay is low (the ads posted seem nice but they probably won't offer you that. Unless you have 10+ years of experience and degrees in the field. ) -A few very annoying coworkers that made me dread every second spent there. -Everyone hates their job but some are just too comfortable to leave. -Weekly meetings to talk about every ticket and basically how you're doing them all wrong. Owner is always right and knows everything and you're obviously inferior. -Owner will always side with the customer and throw you under the bus. -No chance to work remotely even when 99% of your work is remote. This is because he doesn't trust you, going back to the first point here. -Some bad security practices but won't change them because it's too much work. -Owner talks to you like you're a child. -No accountability for mistakes since everyone is always blaming everyone else so they don't get in trouble. (even if it wasn't their fault)