Navy Mutual Reviews

3.2

46% would recommend to a friend

(23 total reviews)

Rear Admiral Brian E. Luther USN (Ret.)

69% approve of CEO

48% positive business outlook

Navy Mutual has an employee rating of 3.2 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Navy Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

23 reviews
1.0
24 Jan 2022

You Should Read This Before Applying

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Benefits with good pricing. Able to work from home a couple days a week if you earn it.

Cons

Beware: This company pays severance to its employees they fire or who quit with major grievances and include a requirement to not share any negative reviews publicly. The negative reviews you see here are completely accurate as they are likely from those they didn't pay off, but are clearly not all-inclusive. The positive reviews are primarily from the toxic management staff and HR support roles. Not even sure where to begin. They definitely put on a good front in the beginning to make you buy into the company mission. However, once you are in the company about a month or so, you'll quickly start to identify why the many complaints spanning back years in their negative employee reviews and beyond. I'll try to succinctly list them out: poor hiring practices (hiring friends or people unfit to fill the positions while ignoring those better qualified); poor training and lack of resources to do the job; inappropriate relationships between management and lower-level employees; racism is rampant (with lots of "talk" about diversity); "good ol' boy" culture where white men scratch each other's back for job opportunities, advancement, and favor; toxic work environment where people are afraid to speak up for fear of losing their jobs (don't even think about using their HR department); too many chiefs (Managers, Directors, Leads, Senior Employees, Supervisors, Officers, etc.) to employee ratio; excessive change (your entire job and pay changes in a moment's notice retroactive back to the start of the month multiple times a year); inept leaders who don't know how to manage at all (like working for Peter Pan and the Lost Boys); unethical business practices (excessive rate increases, coverage changes, failure to follow basic insurance principles you'd expect because they are "exempt" from the laws); blatant lies and threats are a normal part of your work week regardless of your performance (I have never missed a goal and most of the "complainers" are high performers with tenure); favoritism (Some employees rarely meet goals yet keep their jobs for years, while others make a minor misstep and are fired. Typically racially motivated or a product of favoritism.); difficult to advance your career if you are not deeply connected to management through inappropriate relationships; lacks privacy (You'll know what every prior and current employee does/did even if it violates HR policies to share this sensitive information. One disturbing example is protected health information.); low morale; no teamwork or loyalty among the many types of work teams; always talk or hint about the company going possibly bankrupt and needing to make major changes; retaliation happens all the time; no clear rating system or metrics, etc.

1.0
7 Apr 2016

RUN AND DON'T LOOK BACK!!!!!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None. The only good thing is some of the people at the operations level that you work with.

Cons

Where do I begin?? This place is a joke! Management is horrible and incompetent! They hire their friends instead of people who have the experience/knowledge to get the job done. Morale is low. No growth potential at all unless you are a "golden child." Turnover is very high and no one feels comfortable AT ALL with going to HR! Those few that have gone to HR just get blamed for whatever it is. They say their benefits are so incredible and other companies don't compare but that is far from the truth as my new job has comparable benefits. If you are looking for a career with opportunity to grow do NOT look here! Run!

1.0
1 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Good base pay and benefits.

Cons

There's no real HR department, it's run by their legal counsel, deliberately set up this way so you avoid voicing their unethical practices and something actually come about it. Management openly shouts racial slurs and day drink with no consideration of work ethics. There's a massive turnover due to it being such a toxic environment. Promotions and advancements are given ONLY to favored lap dogs only. There's no proper leadership or consistency. With a bonus place in place, this place is run like a fraternity house. The positive ratings you see here are all of the sold out management and HR. This place is run by immoral and devious practices. If you value your mental health and dignity, this is not your place.

Viewing 1 - 3 of 23 Reviews

Glassdoor has 25 Navy Mutual reviews submitted anonymously by Navy Mutual employees. Read employee reviews and ratings on Glassdoor to decide if Navy Mutual is right for you.