Does Navy Pier pay their employees well?

According to anonymously submitted Glassdoor reviews, Navy Pier employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Navy Pier. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Navy Pier?

46% of Navy Pier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Navy Pier 2.8 out of 5 for work life balance, 2.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Navy Pier?

Guest Service Representative (4) , Attractions Attendant (3) , Director (2)

What are the pros of working at Navy Pier according to real employee reviews?

"great people to work with" ((in 4 reviews))

What are the cons of working at Navy Pier according to real employee reviews?

"Management was horrible, they never gave experienced servers a chance to earn money, they refused to include gratuity on checks even though the tourists never tipped adequately, kitchen was very poorly managed, high turn over rate, they only brought back a few each year even though they had a wonderful service staff" ((in 5 reviews))

What are employees saying about Navy Pier redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Navy Pier redundancy and their outlook for job security at Navy Pier in 2026.

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Navy Pier

Navy Pier Reviews

3.2

46% would recommend to a friend

(49 total reviews)

40% positive business outlook

Ratings by category

3.0

Diversity and inclusion

2.8

Work/Life balance

2.8

Career opportunities

2.7

Compensation and benefits

2.6

Culture and values

2.6

Senior management

Navy Pier has an employee rating of 3.2 out of 5 stars, based on 49 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

49 reviews

3.0

7 May 2026

Caring team, but leadership neglects work-life balance

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great Benefits- Medical Dental Vision Access to NPI events Great People who truly cared about the mission and vision Opportunities to Network

Cons

Upper Leadership did not value the employees work life balance Stagnant in change

5.0

29 Jan 2026

salary

Director

Recommend

CEO approval

Business outlook

Pros

great people to work with

Cons

no cons, loved working here

1.0

21 Jan 2026

be aware

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- fun coworkers - location - free parking (admin only)

Cons

- toxic executive leadership team - no measurable impact/ goals to work toward - everyone is winging it - poorly planned, unclear roles this place has a serious problem with leadership who have their own agendas, don't get along, and are ego-maniacs. as a result, navy pier struggles to retain great talent with potential to help drive revenue. it's a cool job temporarily but be ready to start applying a few months in.

Viewing 1 - 3 of 49 Reviews

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Jobs at Navy Pier

Guest Services Representative

People and Culture Manager

Chicago, IL

USD 80K - USD 100K /yr

(Employer provided)

View job