New Reach Reviews

3.7

71% would recommend to a friend

(91 total reviews)
avatar

Josiah Grimes

82% approve of CEO

72% positive business outlook

New Reach has an employee rating of 3.7 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Reach employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

91 reviews
1.0
28 May 2024
Recommend
CEO approval
Business outlook

Pros

They pay on time for salaried employees, I can't say the same for contract

Cons

Religion in the work place, improper use of company funds, ineffective leadership, no support for team members Do not work here if you can avoid it. My company was absorbed by New Reach and all the transferring employees were handed the wildest employment contracts I have ever seen. There was a five year non-compete and a clause to accept the company’s in-office religious antics (starting meetings with prayers, hosting gatherings led by a pastor on successful Christian dating and marriages, as well as an in office, salaried chaplain who was there daily). The merger was handled horribly. They stuffed our organization chart into theirs and gave arbitrary new job titles based on salary. People who were managers hired two months previously were now directors simply because of their income level, not their knowledge of the brands or company processes/ Management has no idea what to do, how to execute it, or how to support teams. New Reach Education will be the death of every brand they house. They have sunset at least three brands I know of and the rest are failing, sales down across the board. The lack of management and HRs inability to help with any employee support, means that employees are required to peer review each other across department regardless if they’ve never worked with the other team member. I went to HR multiple times about the ineffectiveness and lack of support from my manager only to be told to, “talk to your manager.” The CEO was fired along with 30 other employees and the Founder and acting CEO, Josiah Grimes went to Africa for three weeks. When the 30 employees were let go, the rest of us were brought into a conference room were told by Josiah Grimes, “Sometimes in business we have to say goodbye to our friends, we have to part ways with friends and we have some friends we are parting ways with today.” He also mentioned something about needing to be good stewards of brands and of company funds. That was when we looked around and realized how empty the room was and put together that anyone not in the room was being let go. So if you’re looking for job security, this is not a place you should expect to find it. About three days later they bought 9, 72” TVs to “display KPIs,” key performance indicators for each department, which were never displayed. A month before that they spent $60,000 on laptop bags that were thrown away and an overnight of custom Branded Bills hats that were never distributed. Sounds like good stewardship of company funds to me. There are no meeting spaces, you’re in an open floor, bullpen, I was often told on Zoom calls that the person on the other end couldn’t hear me because of all the ambient noise and chatter in the background. But noise canceling microphone/headsets were something we had to beg to get, “What do you need it for?” You’re seen and treated as a number not an individual. If you need a trashcan at your desk, you’d be best served to bring your own as it took a four person approval process to get anything purchased. New Reach is vehemently against work from home. Though people constantly inquired about it (due to the lack of meeting space) and were told, “we are constantly reviewing our policy.” However, work from home requires strong leadership, understanding everyone’s roles, something that is inherently missing at this company. You’re unable to simply perform the duties of your job as you need to market yourself around the office and those campaign style interactions are the only way to secure upward mobility or any kind of fair compensation. Don’t work here. It’s a place talent goes to be burnt out and unappreciated.

1.0
2 May 2024

Toxic Culture & Poor Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Close to good food options if you forget to bring lunch.

Cons

I had a terrible experience working at New Reach Education. The upper management had completely unrealistic expectations and every project had an immediate deadline, leaving little room for quality work or innovation. Unfortunately, half of the work I poured my heart into never saw the light of day, as projects were constantly pushed off or canceled. To make matters worse, credit for hard work was often stolen by others, either by colleagues taking credit for my work or upper management giving credit to those who didn't deserve it. There was very little recognition for the efforts put in, which created a demoralizing work environment. Additionally, the company refused to allow any flexibility in work arrangements, expecting employees to work while sick or on PTO. They also expected employees to work outside of office hours and go above and beyond without any hope of promotion or raise, but "for the love of the company". Furthermore, the company had a habit of loading your calendar with pointless meetings, leaving little time to focus on actual work. This constant barrage of meetings only added to the frustration and lack of productivity within the organization. The Brand Visionaries, who teach the courses offered, were extremely unreliable, adding to the frustration. Working at New Reach Education made me question my abilities and left me feeling depressed and undervalued. Moreover, many of the courses they hosted seemed to be scams, preying on people already in difficult financial situations or teaching them how to sink further into debt. Overall, I would strongly caution anyone considering employment or courses with New Reach Education to think twice before getting involved.

avatar
New Reach Response
2y
We are sorry to hear that your experience at New Reach Education fell short of our standards. Upholding a supportive and respectful work environment is fundamental to our values, and we take your feedback seriously. Your insights are invaluable as we work to ensure a culture of collaboration, recognition, and excellence. Thank you for sharing your perspective. We remain dedicated to continuous improvement for the betterment of our community.
2.0
5 Feb 2023

Company Values are LIES

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- It is a great industry in terms of providing valuable education to people.

Cons

- NRE claims to abide by a Foundation of Love but truly puts profits over people - They will routinely change how you are compensated with no warning. - They force their religion upon you and force you to pray before meetings - They claim they want to promote from within but routinely hire outside people when promotions are available - From a legality standpoint, they are blatantly executing Employee Misclassification as the sales team is all contracted but expected to abide by employee rules. Clearly for tax purposes.

avatar
New Reach Response
3y
Thank you for your feedback. We are truly sorry to hear your perspective about your experience with us. Our company is founded on the notion that if you lead with love and respect, we can do great things. Should you wish to provide more details on your concerns, please connect with us offline.
Viewing 1 - 3 of 91 Reviews

Glassdoor has 100 New Reach reviews submitted anonymously by New Reach employees. Read employee reviews and ratings on Glassdoor to decide if New Reach is right for you.