NewVoiceMedia Reviews

Updated 13 Jun 2021

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3.8
72%
Recommend to a Friend
71%
Approve of CEO
NewVoiceMedia CEO Dennis Fois (no image)
Dennis Fois
14 Ratings
Pros
  • "NewVoiceMedia is a great company working in a fast-paced environment with an Executive Team that have the ability and belief to succeed(in 16 reviews)

  • "NVM has a fantastic product which really brings value to contact centres(in 11 reviews)

  • Cons
  • "It is almost always fast paced, with many challenges coming in, which i actually think makes everyone work harder and better(in 7 reviews)

  • "But nowhere is perfect, and overall I love working for NVM(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Great company. Great culture

      24 May 2017 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are supportive, outgoing, energetic.

      Cons

      Time difference with HQ in the UK

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    2. 2.0
      Former Employee, more than 5 years

      Poor changes after acquisition

      26 Apr 2020 - Customer Success in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some internal Benefits Flexible working as long as your favoured.

      Cons

      Very Poor regional Management Significant company philosophy change since acquisition If management take a dislike to you, you will be managed out. Different rules for different members of staff with limited consistency.

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      1 person found this review helpful
    3. 4.0
      Former Employee, more than 1 year

      Was great while it lasted

      23 Jun 2019 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great product Great team Close alignment with Salesforce

      Cons

      Vonage acquisition will undoubtedly change the focus of the company

      1 person found this review helpful
    4. 5.0
      Current Employee

      Rewarding & challenging

      18 Dec 2014 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Career expansion & fast progression, trusted to do the job without being micro-managed, fast growing company, travel opportunities, building great relationships with customers, fast paced

      Cons

      Some of the ingrained processes of a blue-chip company are missing, local resources in each region are lacking during high growth and a UK HQ

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      1 person found this review helpful
    5. 4.0
      Former Employee, less than 1 year

      Nice place

      13 Jun 2021 - Sales Analyst in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good energy from a good team

      Cons

      Not a lot of meaning to the work

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    6. 2.0
      Current Employee

      A shadow of it former self

      12 Apr 2021 - Senior Software Engineer in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Salary is good - People are mostly talented and good to work with

      Cons

      - Environment does not foster creativity - Developers are micromanaged - Uninspiring leadership

      1 person found this review helpful
    7. 5.0
      Former Employee, more than 1 year

      Great company

      2 Sep 2020 - Sales Development Representative (SDR) in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and career advancement

      Cons

      Healthy benefits could be better

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    8. 4.0
      Former Employee

      Good company wita values

      26 May 2020 - Senior Software Engineer in Wrocław
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company values. Good atmosphere. Great people

      Cons

      Management was a disapointment. Transformation

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    9. 5.0
      Former Employee, more than 1 year

      Great place to enjoy working in an fully Agile-ready mindset

      26 Apr 2020 - Devops Engineer in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Bleeding-edge and reliable technology for Cloud Contact Centres Friendly environment Fast-paced company

      Cons

      Below average salary within IT industry

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    10. 4.0
      Current Employee, more than 1 year

      Great product. Great Vision.

      18 Oct 2019 - Sales in Basingstoke, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great people with a range of expertise - Mentors available in all areas of the business - Great vision and forward-thinking product with a real chance to be the future of business communications

      Cons

      - Since the recent acquisition, focus has moved away from EMEA, and therefore there seems to be a less clear investment in the future in this region... for now. - Some people being allowed to stay much longer than they should.

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