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Next Gear Solutions

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Next Gear Solutions Reviews

4.3

79% would recommend to a friend

(40 total reviews)
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Garret Gray

94% approve of CEO

80% positive business outlook

Next Gear Solutions has an employee rating of 4.3 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Next Gear Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

40 reviews
2.0
25 Aug 2016

Keep looking, there are better opportunities.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Autonomy over work Flexible Hours Some work from home opportunities Decent PTO Decent pay

Cons

A lot of legacy code Everyone works in production in the same code base Code is not scaleable Cliquey environment - friends hiring friends Management doesn't trust your effort 6+ years of business, but still ran like a start up Unreasonable deadlines Poor project management - waterfall & wing it mode Mandatory travel for a week in December

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Next Gear Solutions Response
9y
First off, apologies for the tardiness of this reply. Thank you for taking the time to leave your feedback, and I'm sorry that your expectations weren't met in your employment at Next Gear. We take all feedback seriously, whether it's from GlassDoor, one of our internal employee surveys, or in a one-on-one meeting with managers or HR. We strive to be our best but know there is always room to grow. To quickly address a couple topics: it's true we're still run somewhat like a start-up, but that is by design. As a company we place high value on innovation and being quick to adapt in an ever-changing technological world, and because of that commitment Next Gear is and always will be an entrepreneurial, fast-paced company. That doesn't work for all employees, so we're working hard to scrub our recruiting tactics to make sure all new employees want to work in a culture like ours. That sometimes means we hire from within our known circles of former colleagues and friends and in fact have a referral program that benefits current employees, but the hires are always qualified (sometimes overly so) and we believe our team is one of our strengths. I'm sorry you felt differently, and we'll work to make sure all employees feel included going forward. In recent months we've made some significant improvements for our Atlanta-based team-- new executive hires, a great new Midtown office. We've also placed a high emphasis on tweaking and updating our development practices to match our culture. As we grow, we're making sure that we're always analyzing how we can do better, and we appreciate feedback like yours so we can ensure we're growing in the right way. Thank you for your contribution to Next Gear and good luck in your future.
3.0
27 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Fun coworkers Free food Events Decent pay for area

Cons

Junior management cliquish, self-righteous, and babyish at times and thinks you're too stupid to tell; not engaging emotionally with self-righteous and babyish behavior means you'll be caught up more with validating emotions of your superiors than getting your job done Inflexible hours

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Next Gear Solutions Response
6y
Thanks for taking the time to write your review of your time at Next Gear. I'm glad to hear that you connected well with your coworkers. I would like to take a moment to address a couple of your other points. The Help Desk is one of our entry-level teams, and because Next Gear is dedicated to growing employees through training and promotion (rather than hiring management from the outside) the managers on that team are junior in terms of management experience. That said, we believe they show great promise, and we give them additional support and training to ensure they and their employees are taken good care of. When someone asks to have their regular schedule changed again, managers have to make the best decision they can with the support of their manager and HR, and sometimes requests cannot be accommodated, especially last-minute ones. I understand this can make things uncomfortable for the employee, but managers have to do what's best for the team as a whole. Showing up to work on time, not calling out regularly at the last minute, and showing support for your coworkers in that regard are key to being a good Help Desk rep, and managers have to prioritize those skills when they are making schedules. Again, thank you for your time in writing the review. We take all feedback seriously, and we strive to be our best every day but know there is always room to grow. Good luck in your future.
1.0
6 Nov 2012
Recommend
CEO approval
Business outlook

Pros

-Good for gaining experience in the software development world. -Easy to learn from each department, such as development, QA, customer service, graphic design, etc. -Health Insurance. Half is covered for salaried employees.

Cons

-Terrible pay, pay is not comparable to any software company in the area. You will be paid the bare minimum. -No 401k. -Endless hours of work, expect to put in overtime on weekends, after work, basically whenever you are "needed" -Upper management will give impossible tasks and you have to complete them -CEO and Upper Management hire friends, family, some of which are not qualified to do the jobs they're assigned -CEO makes promises to customers and potential customers that he can not keep -If concerns are expressed to management about how the company is run, they will promise it will get better, and then guilt you for saying anything negative to them about it -Stress is something you will get a lot of here -Employee satisfaction is not taken seriously

Viewing 1 - 3 of 40 Reviews

Glassdoor has 42 Next Gear Solutions reviews submitted anonymously by Next Gear Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Next Gear Solutions is right for you.