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      Next I.T.

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      Next I.T. Reviews

      2.4

      34% would recommend to a friend

      (45 total reviews)

      Eric Ringelberg

      37% approve of CEO

      35% positive business outlook

      Next I.T. has an employee rating of 2.4 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Next I.T. employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      45 reviews
      1.0
      14 Feb 2017

      Get some experience and get out

      Senior solutions consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      NeXt I.T. provides exposure to a lot of different small businesses models from manufacturing to health care to non-profit and some government and k-12 allowing employees to build a broad technology understanding. The environment is fast-paced and there is always something new to learn.

      Cons

      Sales are the red-headed stepchildren of the company. It doesn't matter how hard you work or how many hours you put in, management tends to be very negative towards the team. Don't expect your paycheck to ever be correct- the system for calculating it is broken and you will have to fight to get paid every month. Your paycheck is also very dependent on the performance of the tech teams; your pay will be docked for sub-par performance but theirs won't. CEO is also a very bad judge of character and hires people with poor personal habits that technically look good on paper and this can affect your commission check as well. The CEO says whatever comes to his head without filter no matter how rude or demeaning it is to the people working so hard for his company. Constantly fluctuating staff creates a roller coaster of ups and downs for customers and sales. There is little opportunity to advance or move into different positions from a sales stand point in the company. Management doesn't celebrate when people move on to new positions but uses it as reasons to put down, blame problems, and belittle the person who used to work there - not a great way to act about a formerly valued employee. Don't bother to put in notice when you leave; they just do a "separation without pay." (yes, a fancy way to say they fire you when you're decent enough to give them notice)

      Next I.T. Response
      9y
      Thank you for your constructive feedback, we're constantly looking for ways to improve. I hope that you are happier with your new employer. Sorry to hear that you felt that way. I know you wanted the sales manager job and didn't get it because the other candidate had more sales management experience. I think it is unfair to say that your commissions were dependent on service.... if you recall, you were paid commission before the projects were complete and billed (so your commission was paid on revenue - GP = commission) so you were never docked commissions for tech performance. I wish you the best of luck in 2017
      1.0
      2 Mar 2015

      Managnent seem to only care about money. It's a good place to build resume, but don't stay long.

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      They will hire just about anybody, so if you need the money and like to learn how a poorly managed IT company works this is the place for you. There are bonuses, but only if you slave it out long enough. You'll meet many great co-workers. As an employee you'll come to realize they are charging their clients "industry standard" pricing, but they do not pay their employees "industry standard" wages. As a result, it shows in the work that is completed. The pro is that you'll learn quickly how well you are doing for the company. It's a 9 to 5 job if you like that sort of thing.

      Cons

      The pay is not anywhere near industry standards for the work you'll be doing. Even with bonuses. The owners value their image and brand so much that they are willing to post fake reviews on glassdoor all in the same day or two. As you can see, any smart job seeker will notice the fake reviews from the genuine ones by the wording that is used to describe the company instead of the job experience. There is no guidance, there is no focus on goals, this company could be so much more but they are blinded by close minded leadership.

      2.0
      12 July 2017

      Great for getting started

      Project engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Company cars are nice, employees are friendly, beer on friday (only in muskegon)

      Cons

      Mandatory uniforms, even for veteran IT consultants. I know this might be kind of hard to nit pick at but I have a nice wardrobe of shirts and slacks, Next IT makes you wear their branded Polo shirts like you work in Geek squad or as a mechanic. These guys must have been burned bad at some point. Everything is tracked and there is no trust. When trying to get a USB drive for a project I was working on I kept being given these 500mb drives. Benefits are complete crap. It's hard to justify why too. They say they are small, yet they have a ton of offices and employees, including the owners family. The real reason their junk? The owners building a nice big house on the lake, that and he just got back from his vacation down in the bahamas or something. They cut corners and it's ridiculous. Typical insurance from any other company was about $4000 a year, here it was $14,000 for a family. Just not right. Then there is vacation time. If you want to take time off you have to put in 90 or 60 days notice and it is strictly enforced. I can't remember exactly how long, but it was enough to make me sick about it. Another reviewer said not to come here unless you need employment for a short time/fast. I agree 100% with that statement. If you're a veteran and want to work on something that will leave you proud, with people that understand having a family or a normal life, then do not work here. If you're 21 and just got out of college, this might be the place for you for a year or two until you can move onto... anything else. When I started, the guy that was "training" me had been there for less than 6 months. The other tech that I was working with had been there for 3 weeks. With the high turn over rate and lack of experienced techs, you jump into completely wild and off the wall roundabout broken solutions that you need to fix. Never have I seen a company that "managed" an environment have such issues within the own environment that they set up. Completely insane and a stain on the value that good MSP's can bring to the table.

      Next I.T. Response
      8y
      Thank you for your input. I am very proud of my company and the people that work for me so it hurts that anyone would characterize us in this way. We work hard to be a professional company. I am sorry that it didn't work out for you.
      Viewing 1 - 3 of 45 Reviews
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      ReviewsNext I.T. reviews

      Glassdoor has 46 Next I.T. reviews submitted anonymously by Next I.T. employees. Read employee reviews and ratings on Glassdoor to decide if Next I.T. is right for you.