2.0
19 June 2026
Recommend
CEO approval
Business outlook
Pros
- The clients and being able to build meaningful relationships with them. - Coworkers
Cons
- High caseloads and workload expectations. - Frequent policy and workflow changes. - Limited training and onboarding support. - Chronic understaffing. - Inconsistent communication from leadership. - Employee concerns did not always feel heard or addressed.